Service Corporation International

Spoke
to Mrs*** and apologized for the account going to West Asset
Management. This
$ balance was from an AMLIC policy of premium paidThe
policy was less two years
old and was being contested by
the insurance companyShe understood about
the investigation process
I
told her we would reach out West Asset Management and withdraw the account
from collections. She did not ask for any adjustmentsI told her that her balance was zero with
usI mention to her if she had any questions to contact me and I did
offer a 10% discount on any Pre-A with us in the year
*** *** General Manager
Funeraria Del Angel & Crespo Funeral Homes

Ms*** payment was received on 9/and the posting was delayed until the 26th*** *** Location Management, researched and Customer Service Billing Supervisor stated there was computer issues during this period which delayed some payment postings. Follow up was completed with the
customer with our sincere apologies

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Revdex.com:
I have reviewed the response...

made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.

We have been in contact with this gentlemen and seems satisfied with resolution.