Service Master Of Aurora

Our basement flooded March 18th and my insurance company called Service MasterThe original crew of guys that came in said everything in the basement needed to be replacedThat included our hot water tank, furnace, water softener, water pump and dehumidifierThen they said only the furnace and hot water tank need to be replacedThey hired a company to do the workThe company did *** work and Service Master hasn't helped us out ring to fix the issuesI have called numerous times yet no one calls back and if a scheduled appointment is made they don't show up and don't even call