ServiceMaster of Halifax Metro

We hired ServiceMaster to fix water damage and a mould problem that we had in an income property that my wife and I own.
Our initial contact with Service Master was great, however the work was subpar. Every step of the project required my advocacy to ensure it was completed properly. We found that ServiceMaster was hiring third party contractors and not checking on the work that was being done. Had we not advocated for the work to be done properly I’m not sure what we would have ended up with.
We’ve communicated our complaints with ServiceMaster and have not received any reparation for the hassle. I tried to follow up with them a few times and have not been responded to. From our experience we don’t think that ServiceMaster has the time or desire to deal with smaller one-off clients.