I called this company as it was the first number on [redacted] (big mistake to not click below this company) It was days before Christmas and my dishwasher didn't drain Over the phone the man told me that he would need a Credit card to "Hold my apppointment" that the 55$ fee would go towards the service~ if anything needed to be done The following Friday the serviceman shows up~ he walked over to the dishwasher and took a peek in Within two minutes he said "oh this was simple your computer just had to be reset." I said "How do you reset it?" He said "by depressing these two buttons" "Thats it?" "yes thats it" he says I got sidetracked with a guest in my house while I was waiting for him to gather his "tools up 5/10/minutes goes by I finally come back to him and it was clear he was somewhat "stalling" this call out, because I'm certain he started to realize that he was going to have a hard time justifying the bill he was fixing to hand me He hands me the invoice and says, "$please." It's a dishwasher that is probably worth about $at this point I said "are you serious? You told me it was two buttons you had to push, what are you talking about $205? He argued his point (unjustifiably) and finally I simply handed him $cash, (in addition to the $they took from my credit card) and told him take it or leave it but that is all you are getting from me SCAM company with bad ethics! I would caution anyone if they use them to make sure what they are paying for up front, PRIOR to paying them 205.00$ to push two buttons
I called this company as it was the first number on [redacted] (big mistake to not click below this company) It was days before Christmas and my dishwasher didn't drain Over the phone the man told me that he would need a Credit card to "Hold my apppointment" that the 55$ fee would go towards the service~ if anything needed to be done The following Friday the serviceman shows up~ he walked over to the dishwasher and took a peek in Within two minutes he said "oh this was simple your computer just had to be reset." I said "How do you reset it?" He said "by depressing these two buttons" "Thats it?" "yes thats it" he says I got sidetracked with a guest in my house while I was waiting for him to gather his "tools up 5/10/minutes goes by I finally come back to him and it was clear he was somewhat "stalling" this call out, because I'm certain he started to realize that he was going to have a hard time justifying the bill he was fixing to hand me He hands me the invoice and says, "$please." It's a dishwasher that is probably worth about $at this point I said "are you serious? You told me it was two buttons you had to push, what are you talking about $205? He argued his point (unjustifiably) and finally I simply handed him $cash, (in addition to the $they took from my credit card) and told him take it or leave it but that is all you are getting from me SCAM company with bad ethics! I would caution anyone if they use them to make sure what they are paying for up front, PRIOR to paying them 205.00$ to push two buttons