Settlers Landing

Initial Business Response /* (1000, 12, 2016/05/26) */
Contact Name and Title: Laura C***, Community Ma
Contact Phone: ***
Contact Email:***
I am sorry that you feel the charges are invalidThe pictures taken upon move out of the apartment showed damage to
the carpeting, staining to the carpeting as well as a litter box sitting directly on carpetingNot only did the carpet require replacement, but the floor had to be sealed due to pet urine soaking throughUpon discussion with staff members and reviewing the pictures, the charges remain validOnce a final invoice is sent, if payment is not received by the management company it is sent to our collections representative and any changes must go through them as we discussedMyself and our corporate office have responded to emails and given direction