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Setzer's World of Camping, Inc

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Setzer's World of Camping, Inc Reviews (1)

We started working on Mr. [redacted]'s camper right away. It sounds like neither service person successfully explained to him the service process. It isn't possible to keep all the repair parts needed for every situation. We like to have at...

least 10 days to eet a diagnosis made and parts ordered. When we, say bring it in any time, we are assuming that the customer will bring it in with adequate time to make the necessary repairs before a planned trip. I will ask them to be more clear about that in the future_ I will also ask them to try to show less frustration when a customer presents with more urgency than we would like. We did have the correct faucet in stock and that repair is finished. That was very fortunate, as we definitely do not have every faucet for every camper we sell. We have not been able to duplicate the problem with the refrigerator, and are still working on that. Thank you for calling this to our attention.

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