Drew Transportation is a horrible company to work with when dealing with special needs childrenI had the worst experience ever when my child's transportation was provided by themI had a complaint every other day from the time he started riding in October until I filed a formal complaint with Drew and of course there was never any responseI contacted Wake County Special Education program and they were no help eitherA senior administrator told me that everything would be worked out and I advised her that her response was unacceptable because at this point my child had used the bathroom on himself twice and he is potty trainedHe was riding longer than he should haveI also contacted disability rights of NC to have the company investigatedAs I stated to them Drew Transportation should NOT be allowed to transport special needs childrenThey have no consistency, no sense of time, & just plain rudeI have at least pages of documentated issues to prove it
Drew Transportation is a horrible company to work with when dealing with special needs children. I had the worst experience ever when my child's transportation was provided by them. I had a complaint every other day from the time he started riding in October 2013 until 2015. I filed a formal complaint with Drew and of course there was never any response. I contacted Wake County Special Education program and they were no help either. A senior administrator told me that everything would be worked out and I advised her that her response was unacceptable because at this point my child had used the bathroom on himself twice and he is potty trained. He was riding longer than he should have. I also contacted disability rights of NC to have the company investigated. As I stated to them Drew Transportation should NOT be allowed to transport special needs children. They have no consistency, no sense of time, & just plain rude. I have at least 3 pages of documentated issues to prove it.
Drew Transportation is a horrible company to work with when dealing with special needs childrenI had the worst experience ever when my child's transportation was provided by themI had a complaint every other day from the time he started riding in October until I filed a formal complaint with Drew and of course there was never any responseI contacted Wake County Special Education program and they were no help eitherA senior administrator told me that everything would be worked out and I advised her that her response was unacceptable because at this point my child had used the bathroom on himself twice and he is potty trainedHe was riding longer than he should haveI also contacted disability rights of NC to have the company investigatedAs I stated to them Drew Transportation should NOT be allowed to transport special needs childrenThey have no consistency, no sense of time, & just plain rudeI have at least pages of documentated issues to prove it
Drew Transportation is a horrible company to work with when dealing with special needs children. I had the worst experience ever when my child's transportation was provided by them. I had a complaint every other day from the time he started riding in October 2013 until 2015. I filed a formal complaint with Drew and of course there was never any response. I contacted Wake County Special Education program and they were no help either. A senior administrator told me that everything would be worked out and I advised her that her response was unacceptable because at this point my child had used the bathroom on himself twice and he is potty trained. He was riding longer than he should have. I also contacted disability rights of NC to have the company investigated. As I stated to them Drew Transportation should NOT be allowed to transport special needs children. They have no consistency, no sense of time, & just plain rude. I have at least 3 pages of documentated issues to prove it.