Seven Acres Jewish Senior Care Services, Inc.

Initial Business Response /* (1000, 5, 2014/11/07) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@brianbemis.com
*** *** Fixed Operations Director, has left three messages for the customer at XXX-XXX-XXXX and XXX-XXX-XXXXHe kindly requests to speak to
the customer as he is in need of more detail of the specific issue, in order to work towards a resolution

Initial Business Response /* (1000, 6, 2014/10/11) */
Contact Name and Title: [redacted] Corporate
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@brianbemis.com
Mr. [redacted] COO has left multiple message with Mr. [redacted] this week to help resolve the issue. We would appreciate his return to call...

to assist him.
Initial Consumer Rebuttal /* (3000, 8, 2014/10/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have called Mr. [redacted] three times over the last four days and left my name and number on his voice mail-No Response. Is this how [redacted] deals with customer complaints, by ignoring them?
Final Business Response /* (4000, 10, 2014/10/14) */
[redacted] spoke to customer. Offered the customer $300 for the inconvenience and lack of customer service. customer is happy.