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Seven Seas Worldwide USA

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Reviews Seven Seas Worldwide USA

Seven Seas Worldwide USA Reviews (4)

BUNCH OF ABSOLUTE PIRATESI left New Zealand at the end of August and am still trying to get my bag sent To sum up: -This company lies over the phone and traps you in small print -they get your details wrong then delay your document completion saying your details are wrong!!! -They do everything in there power to make the documentation process difficult and easy to get wrong to increase the time they hold your bag incurring further storage fees this includes the time taken for them to reply to emails -No one takes any note of any conversation so you have to continually repeat your situation to everyone person all over the world -they cannot give you clear and accurate details for price or delivery dates -I am now trapped and don't know how to get my back to the UK Below is a timeline of there interactions with myself I do not agree with its correctness completely 1) 31st August package collected from Wa, New Zealand for door to door by SEA - all exp

BUNCH OF ABSOLUTE PIRATESI left New Zealand at the end of August and am still trying to get my bag sent
To sum up:
-This company lies over the phone and traps you in small print
-they get your details wrong then delay your document completion saying your details are wrong!!!
-They do everything in there power to make the documentation process difficult and easy to get wrong to increase the time they hold your bag incurring further storage fees this includes the time taken for them to reply to emails
-No one takes any note of any conversation so you have to continually repeat your situation to everyone person all over the world
-they cannot give you clear and accurate details for price or delivery dates
-I am now trapped and don't know how to get my back to the UK
Below is a timeline of there interactions with myself I do not agree with its correctness completely
1) 31st August package collected from Wa, New Zealand for door to door by SEA - all exp

I hired Seven Seas to transport boxes from Miami to Malaysia
They have breached the terms of their own contract and now won't return my belongings
I hired Seven Seas to ship boxes from Miami Florida to Kuala Lumpur MalaysiaThe quote they provided was $
I paid a $deposit to Seven Seas to deliver the boxes and the remaining $was supposed to be paid after they collected the boxes and before they shipped them internationally
This was what was written in the contract-
"Shipping Price: ***
A USDDeposit is payable on order, the remainder (USD144.00) is then paid after your bags
and boxes are collected in United States but before they are dispatched."
Arranging the piwith Seven Seas was extremely arduous and took nearly a month
Seven Seas emailed me stating I had to log into my account and pay the remaining $invoiceWhen I logged in, it showed a balance of zeroI emailed them explaining that the invoice said zero and because it was an a

Never ship out our stuff as promisedLied about China custom changeWon't compensateCharge us extra for switching to a different shipping company
June: stuff picked up by seven seaswas told to call again in july to give approval on shipping goods to china, so that they will arrive in two monthsneeds to provide custom documentation when we land in sept
July: called to provide approval, got a confirmation from seven seas that things will be shipped out shortly
Sept: called again to find out that everything was still in the USContacted manager was told that this was due to a recent change in China's custom rules
Sept: Demanded some sort of compensation because we would have done something if we had been notified by SevenSeas of this changehaven't heard back from manager ane for weeks
Sept 9: Decided to ship furniture to Taiwan instead because of this delayGathered necessary documentations and refiledWas confirmed over the phone that things were being pro

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Address: 633 Marina Dr, Charleston, South Carolina, United States, 29492-7625

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