[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Edging the driveway is one thing, but lopping two feet off of one side of a beautiful spruce tree is anotherIt ruined the appearance of the treeCommon sense should have dictated asking me if I wanted the tree trimmedI have had the driveway seal coated in the past several times since the tree started growing over that side of the driveway, and they had the sense to leave the tree aloneBy the way, I had already thoroughly edged the entire driveway days before the service was performed, so they did not even have to do thatIf I wanted the tree trimmed off of the driveway, I would have done that as wellI have gotten a quote from a tree trimming service that I have frequently used in the past, and the owner said he could neatly trim the rest of the bottom so it does not look like a botch jobHe is going to charge me a whopping $(I am a good customer)I would be happy if I were reimbursed for that amountBy the way, some cracks that were supposed to be filled were not doneThat was in the contract as wellIt's pretty lame when you start pointing to small print after your employees screw up Regards, [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Edging the driveway is one thing, but lopping two feet off of one side of a beautiful spruce tree is anotherIt ruined the appearance of the treeCommon sense should have dictated asking me if I wanted the tree trimmedI have had the driveway seal coated in the past several times since the tree started growing over that side of the driveway, and they had the sense to leave the tree aloneBy the way, I had already thoroughly edged the entire driveway days before the service was performed, so they did not even have to do thatIf I wanted the tree trimmed off of the driveway, I would have done that as wellI have gotten a quote from a tree trimming service that I have frequently used in the past, and the owner said he could neatly trim the rest of the bottom so it does not look like a botch jobHe is going to charge me a whopping $(I am a good customer)I would be happy if I were reimbursed for that amountBy the way, some cracks that were supposed to be filled were not doneThat was in the contract as wellIt's pretty lame when you start pointing to small print after your employees screw up Regards, [redacted]