Initial Business Response / [redacted] (1000, 5, 2016/08/31) */ To whom it may concern: [redacted] received our post card in the mail and responded by calling into our call center to receive product on : System Entry Date: 8/23/10:50:AM and spoke to employee : Employee: [redacted] - Edge MarketingAs stated by our call agents that the order is sent to our processing center and than the shipment has to be preparedThis process takes to business days after the order is placedOnce the preparation is done we then send out the package to the address provided by shipping it USPSThe shipment can take up to 4-business days as it is shipped USPSThis was ordered on 8/23/ [redacted] then called our Customer Service on 8/30/repeatedly stating she had not received her package yet: 08/30/08:37:+(***) [redacted] 08/30/08:37:+(***) [redacted] 08/30/08:37:+(***) [redacted] 08/30/08:44:+(***) [redacted] 08/30/08:44:+(***) [redacted] 08/30/08:44:+(***) [redacted] 08/30/08:46:+(***) [redacted] 08/30/08:46:+(***) [redacted] 08/30/08:46:+(***) [redacted] 08/30/08:34:+(***) [redacted] 08/30/08:34:+(***) [redacted] 08/30/08:35:+(***) [redacted] 08/30/08:36:+(***) [redacted] 08/30/08:36:+(***) [redacted] 08/30/08:36:+(***) [redacted] 08/30/08:38:+(***) [redacted] 08/30/08:38:+(***) [redacted] 08/30/08:38:+(***) [redacted] 08/30/08:40:+(***) [redacted] 08/30/08:40:+(***) [redacted] 08/30/08:43:+(***) [redacted] 08/30/08:47:+(***) [redacted] 08/30/08:47:+(***) [redacted] 08/30/08:48:+(***) [redacted] Our Customer Service Department explained that the product would be sent out shortly as it does take time to reach her and would not be there quite yet as it had only been Business daysWe refunded [redacted] on 8/30/as she did not seem like a customer our company would like to do services with : Transaction Type: CREDIT Result: Credit Approved Authorization Code: [redacted] AuthResponse Text: SUCCESS Thank you for your valued time
Initial Business Response / [redacted] (1000, 5, 2016/08/31) */ To whom it may concern: [redacted] received our post card in the mail and responded by calling into our call center to receive product on : System Entry Date: 8/23/10:50:AM and spoke to employee : Employee: [redacted] - Edge MarketingAs stated by our call agents that the order is sent to our processing center and than the shipment has to be preparedThis process takes to business days after the order is placedOnce the preparation is done we then send out the package to the address provided by shipping it USPSThe shipment can take up to 4-business days as it is shipped USPSThis was ordered on 8/23/ [redacted] then called our Customer Service on 8/30/repeatedly stating she had not received her package yet: 08/30/08:37:+(***) [redacted] 08/30/08:37:+(***) [redacted] 08/30/08:37:+(***) [redacted] 08/30/08:44:+(***) [redacted] 08/30/08:44:+(***) [redacted] 08/30/08:44:+(***) [redacted] 08/30/08:46:+(***) [redacted] 08/30/08:46:+(***) [redacted] 08/30/08:46:+(***) [redacted] 08/30/08:34:+(***) [redacted] 08/30/08:34:+(***) [redacted] 08/30/08:35:+(***) [redacted] 08/30/08:36:+(***) [redacted] 08/30/08:36:+(***) [redacted] 08/30/08:36:+(***) [redacted] 08/30/08:38:+(***) [redacted] 08/30/08:38:+(***) [redacted] 08/30/08:38:+(***) [redacted] 08/30/08:40:+(***) [redacted] 08/30/08:40:+(***) [redacted] 08/30/08:43:+(***) [redacted] 08/30/08:47:+(***) [redacted] 08/30/08:47:+(***) [redacted] 08/30/08:48:+(***) [redacted] Our Customer Service Department explained that the product would be sent out shortly as it does take time to reach her and would not be there quite yet as it had only been Business daysWe refunded [redacted] on 8/30/as she did not seem like a customer our company would like to do services with : Transaction Type: CREDIT Result: Credit Approved Authorization Code: [redacted] AuthResponse Text: SUCCESS Thank you for your valued time