Somfy motors rarely go bad and are considered some of the best if not the best in the window covering industry so having two go bad at once is extremely rareWe did receive the first set back for repairThey were tested and were in correct working conditionWe put those motors back into stock and they have been redistributed without any problemsWe also remade his shades free of charge with brand new motors and he is still having issues so we are confident it is not the motors that are causing the blinds to fail but some other reason that we cannot determine since we are not at the locationWe will take the blinds back for a refund and customer service is working with the customer to arrange this.Shades Shutters Blinds
Somfy motors rarely go bad and are considered some of the best if not the best in the window covering industry so having two go bad at once is extremely rare. We did receive the first set back for repair. They were tested and were in correct working condition. We put those motors back into stock and...
they have been redistributed without any problems. We also remade his shades free of charge with brand new motors and he is still having issues so we are confident it is not the motors that are causing the blinds to fail but some other reason that we cannot determine since we are not at the location. We will take the blinds back for a refund and customer service is working with the customer to arrange this.Shades Shutters Blinds
Somfy motors rarely go bad and are considered some of the best if not the best in the window covering industry so having two go bad at once is extremely rareWe did receive the first set back for repairThey were tested and were in correct working conditionWe put those motors back into stock and they have been redistributed without any problemsWe also remade his shades free of charge with brand new motors and he is still having issues so we are confident it is not the motors that are causing the blinds to fail but some other reason that we cannot determine since we are not at the locationWe will take the blinds back for a refund and customer service is working with the customer to arrange this.Shades Shutters Blinds
Somfy motors rarely go bad and are considered some of the best if not the best in the window covering industry so having two go bad at once is extremely rare. We did receive the first set back for repair. They were tested and were in correct working condition. We put those motors back into stock and...
they have been redistributed without any problems. We also remade his shades free of charge with brand new motors and he is still having issues so we are confident it is not the motors that are causing the blinds to fail but some other reason that we cannot determine since we are not at the location. We will take the blinds back for a refund and customer service is working with the customer to arrange this.Shades Shutters Blinds