Shaheen Louis A DDS

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted] I will say that my complaint of poor customer service by this company is shameful at bestThey have the gift of the run around like I have never experiencedNone of the people I talked to had the same informationVery frustratingI was promised a call from MrGarrett Wade about my problem, and he never calledSurprise! An apology would be appreciatedI will never do business with Garrett Wade again

Dear Revdex.com, We issued a check refund in the amount of $on 12/07/2016.According to our records the refund was issued promptly after we received the return.The check was cashed by the customer *** *** on 12/30/2016.Sincerely,*** ***Garrett Wade Company

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Dear Revdex.com,From looking at the customer's record (*** ***) he did indeed purchase of our Japanese Wide Garden Hoe's but we only received one return and that was refunded July 17th in the amount of $$85.95.We have issued another refund for $today Thursday 1/11/for
the other Garden Hoe that they returned but we did not receive.Please feel free to contact me directly should you have further questions. We are deeply sorry for the inconvenience we have caused this customer and have sent him a gift certificate as compensation.Respectfully yours,Orin FCustomer Service Manager###-###-####

[A default letter...

is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted] I will say that my complaint of poor customer service by this company is shameful at best. They have the gift of the run around like I have never  experienced. None of the people I talked to had the same information. Very frustrating. I was promised a call from Mr. Garrett Wade about my problem, and he never called. Surprise! An apology would be appreciated. I will never do business with Garrett Wade again.