Shakespeare Motors

[redacted] was scheduled at least to ti es to have her key tumbler looked at she didn't show up due to the fact she kept saying she had to go to work earlyIt was simple fix if she would have made her appointmentsShe didn't even come get her registration from her file because she didn't have her car note paymentShe claims that Shakespeare Motors does fraud dealer paperworkFrom time to time the inspectors come out t dealers to check to make sure th•y have the proper paperwork in all customers' filesWe have never received a score less than 100%We are a buy here pay here used car dealership and we are allowed to repo our own cars and we have our customers sign acknowledging if they don't make their payments we will come repossess the car back giving them days to redeem along with catching up on their loan and paying the repo feeAs long as they do not abuse us or use foul language or mistreat us otherwise their last option would be to pay the loan in full to get their car backAt this time they are to schedule an appointment and pay a fee if they have personal belongings in their carWe have to take their belongings out and inventory their items and have them sign for them.She was informed by phone messages and via texts she was not a woman of her word and she had to pay her payment immediately to keep her carOn 4119/Shakespeare Motors went to her mother's house were the car was to be repossessed for nonpaymentShe came out at the time we h d full possession but there was a problem she came running out and got on the hood of the car and she would not get off the police was there in the complex and I told them I was here to repossess a car they were there on a nuisance call for loud music he said go ahead and do what you need to doSo he came over was trying to tell her they already approached me and they are here for their car for non-paymentShe would not get off the hood so he suggests come back another time so we leftShe still refused to make her payment and now was down two paymentsShe scheduled over and over and over she was going to make her paymentOn 04/25/she fin Hy paid another payment of $and promised to make another payment of May 6th, and never didShakespeare Motors never could confirm if [redacted] had car insurance she gave a policy number but never provided a copy nor proofOn May 8th, 2017, Shakespeare Motors repossessed [redacted] ***'s car for non- payment and reported it to the San Bernardino Police DepartmentShe called a few hours later and she said you can keep that raggy car I just need my brother's baby stuff that is in the car_ We said no problem we will schedule you for May 10', Wednesday morning at 10amShe arrived early no one was in the office she let herself in and trespassed into our facility and helped herself to her belongingsWhen my daughter arrived she had a big bag and loading up her belongings in our warehouse were her car was being kept, Our worker went out back to let the AT&T workers in our back gate and he came back up and at the same time my daughter arrived and that is what they foundShe trespassedMy daughter pulled down the gate and told her she could not have her stuff until it was documented and then she started dragging her large bag through the office and my daughter told her we do not do business this way first of all u need to leave your belongings she will put an inventory together and get the rest of her belongings out of the car and that she was not permitted to get her belonging nor was she allowed in the working area you are trespassing, She got hot per my daughter she picked up a license plate off her desk and hit her with itMy daughter told her she needed to leaveHer friend that brought her per my daughter he told her she shouldn't had done thatShe said well she locked me in the garageMy daughter said you shouldn't have been in there in the first placeMy daughter said to her you only wanted to deal with [redacted] why were you helping yourself_ Per my daughter now her friend is in between her and my daughter because she is still hitting my daughter and he is telling her to stopMy daughter told him she needs to go outside [redacted] is on her way they start dragging the bag l told them no it has to stay [redacted] will give it to you when she arriveSo she hits my daughter a few more times and is really getting violent so my daughter was able to call the police and was able to get both of them out of the office now they have their belonging illegally and the police our on the wayMy daughter had to push them out of the office for her safety because she kept getting hurt because she touched [redacted] she could not have her arrested but she can be arrested for trespassingThe police started righting up paperwork for trespassing and showed her the sign that was posted she got into her friend's car and left leaving the rest of her items that were still present in the carInventory list was never done she

They lie they make up there own contract all there paper wrk is not legal they ask for info they shouldn't be do make up lies repo paper wrk is made up come to find out paper work is fraud don't have licensed machanic and cars are lemons

[redacted] was scheduled at least 4 to 5 ti es to have her key tumbler looked at she didn't show up due to the fact she kept saying she had to go to work early. It was simple fix if she would have made...

her appointments. She didn't even come get her registration from her file because she didn't have her car note payment. She claims that Shakespeare Motors does fraud dealer paperwork. From time to time the inspectors come out t dealers to check to make sure th•y have the proper paperwork in all customers' files. We have never received a score less than 100%. We are a buy here pay here used car dealership and we are allowed to repo our own cars and we have our customers sign acknowledging if they don't make their payments we will come repossess the car back giving them 15 days to redeem along with catching up on their loan and paying the repo fee. As long as they do not abuse us or use foul language or mistreat us otherwise their last option would be to pay the loan in full to get their car back. At this time they are to schedule an appointment and pay a fee if they have personal belongings in their car. We have to take their belongings out and inventory their items and have them sign for them.She was informed by phone messages and via texts she was not a woman of her word and she had to pay her payment immediately to keep her car. On 4119/2017 Shakespeare Motors went to her mother's house were the car was to be repossessed for nonpayment. She came out at the time we h d full possession but there was a problem she came running out and got on the hood of the car and she would not get off the police was there in the complex and I told them I was here to repossess a car they were there on a nuisance call for loud music he said go ahead and do what you need to do. So he came over was trying to tell her they already approached me and they are here for their car for non-payment. She would not get off the hood so he suggests come back another time so we left. She still refused to make her payment and now was down two payments. She scheduled over and over and over she was going to make her payment. On 04/25/017 she fin Hy paid another payment of $240.00 and promised to make another payment of May 6th, 2017 and never did. Shakespeare Motors never could confirm if [redacted] had car insurance she gave a policy number but never provided a copy nor proof. On May 8th, 2017, Shakespeare Motors repossessed [redacted]'s car for non- payment and reported it to the San Bernardino Police Department. She called a few hours later and she said you can keep that raggy car I just need my brother's baby stuff that is in the car_ We said no problem we will schedule you for May 10', 2017 Wednesday morning at 10am.. She arrived early no one was in the office she let herself in and trespassed into our facility and helped herself to her belongings. When my daughter arrived she had a big bag and loading up her belongings in our warehouse were her car was being kept, Our worker went out back to let the AT&T workers in our back gate and he came back up and at the same time my daughter arrived and that is what they found. She trespassed. My daughter pulled down the gate and told her she could not have her stuff until it was documented and then she started dragging her large bag through the office and my daughter told her we do not do business this way first of all u need to leave your belongings she will put an inventory together and get the rest of her belongings out of the car and that she was not permitted to get her belonging nor was she allowed in the working area you are trespassing, She got hot per my daughter she picked up a license plate off her desk and hit her with it. My daughter told her she needed to leave. Her friend that brought her per my daughter he told her she shouldn't had done that. She said well she locked me in the garage. My daughter said you shouldn't have been in there in the first place. My daughter said to her you only wanted to deal with [redacted] why were you helping yourself_ Per my daughter now her friend is in between her and my daughter because she is still hitting my daughter and he is telling her to stop. My daughter told him she needs to go outside [redacted] is on her way they start dragging the bag l told them no it has to stay [redacted] will give it to you when she arrive. So she hits my daughter a few more times and is really getting violent so my daughter was able to call the police and was able to get both of them out of the office now they have their belonging illegally and the police our on the way. My daughter had to push them out of the office for her safety because she kept getting hurt because she touched [redacted] she could not have her arrested but she can be arrested for trespassing. The police started righting up paperwork for trespassing and showed her the sign that was posted she got into her friend's car and left leaving the rest of her items that were still present in the car. Inventory list was never done she

I no longer work for [redacted] shakespeare or shakespeare motors please call [redacted] at ###-###-####