Shalako Indian Store

I received the copy of your invoiceUnfortunately, you will need to take the issue up with the previous owner , Fred [redacted] [redacted] is his son.We purchased the company in April of In our purchasecontract it states that he is responsible for any warranty claimson jobs he did prior to our purchasing the company.We had contacted our attorney on the warranty issue, and he statedthe "Implied Warranty is between the Customer and the Previous Ownerthat issued the Warranty." I'm sorry this has occurred If we can help you in the future please letus knowWe will keep this in our recordsOnce again I am sorry Sincerely,Master Glaze [redacted] ***

Hello,   We received your complaint from Mr. [redacted].   First, I would like to say we are sorry he is having a problem with his shower and the work performed by Master Glaze.   I need to know..... When he had the shower base repaired?  And if he still has the...

invoice from the job?   It would    also he helpful to know when him & his wife tried to contact Master Glaze & what phone number they called.?    We do not have a record of any work we have done for Mr. [redacted] or the address he listed.   We recently purchased the company so it must have been done by the previous owner. If he could provide us the    information we requested above then we will do what we can to help resolve the issue.   Once again we apologize.  Sincerely,  [redacted]  Master Glaze

I received the copy of your invoice. Unfortunately,  you will need to take the issue up with the previous owner , Fred [redacted].  [redacted] is his son.We purchased the company in April of 2016. In our purchasecontract it states that he is responsible for any warranty claimson jobs he did prior to our purchasing the company.We had contacted our attorney on the warranty issue, and he statedthe "Implied Warranty is between the Customer and the Previous Ownerthat issued the Warranty." I'm sorry this has occurred.  If we can help you in the future please letus know. We will keep this in our records. Once again I am sorry.  Sincerely,Master Glaze[redacted]

Please see attached page!  [redacted] "had" been the main point of contact, as well as the one who did the job.
Sincerely,
[redacted]