Shamrock Heating & Air Conditioning

Complaint: [redacted] I am rejecting this response because: I called Shamrock inc onFriday morning in ref to my hot water heater.I spoke to Mike who said he would have a salesmen call me.I waited a few hours and after no one called me back called again.During my second call I told the person I believed I was misunderstood I wasn't looking to buy a hot water heater but in fact a repair.The service tech came and I gave him the heaters book which showers what each code ment.he was here less than minutes.He we turned later with a part which I fact was the wrong part.Prior to the tech coming out the 1st time Friday I had I fact called [redacted] and confirmed the part was I fact under warranty.Also Wes's called me and confirmed the model,and serial number for the heater On Monday after receiving my billSpoke to Gary about the hourly rate I was told $per hour.Jay was here from 10:am on Monday until 10: It's obvious their not being truthful as their prices keep changingas do the hours of the times the work occurred Regards, [redacted]