Response to Revdex.com Complaint # [redacted] The complainant boarded his min-pin with us for years beginning in He left her in our care multiple times each year since then, sometimes for a week, sometimes several weeks and sometimes a month or longerOver the past years we never had a complaint from him over the care his dog received from usThe last several times he left Sadie with us, we discussed her advanced age, since she was years old, and although she was in good health for her age, we were aware that an elderly dog nearing the end of her expected life span, may unexpectedly pass away suddenly.Sadie was left with us on 2/16/and throughout the month of her boarding here, she was provided excellent care throughout her stayShe was eating, going to the bathroom and acted as she always hadOn the morning of 3/21/Sadie refused to eat when fed It is not unusual for a dog to refuse a meal one dayShe showed no signs of pain, distress, or discomfort to lead us to believe that she needed immediate veterinary care Upon opening the kennel on the morning of 3/22/Sadie was found to be laying still in her bed, refused to stand, showed signs of a massive stroke eventThe owner was immediately called but the call went to his voice mailBefore he returned our call, approximately minutes later, Sadie had passed away We did nothing to cause her death or contribute to her deathShe was a 17-year-old dog that was at the end of her natural life spanIt is unfortunate that she died while the owner was awayWe are grieving her loss as well because we had a wonderful relationship with her over the years [redacted] WeeksShangKennelsWashington St NAuburn, Maine
Response to Revdex.com Complaint # [redacted] The complainant boarded his min-pin with us for years beginning in He left her in our care multiple times each year since then, sometimes for a week, sometimes several weeks and sometimes a month or longerOver the past years we never had a complaint from him over the care his dog received from usThe last several times he left Sadie with us, we discussed her advanced age, since she was years old, and although she was in good health for her age, we were aware that an elderly dog nearing the end of her expected life span, may unexpectedly pass away suddenly.Sadie was left with us on 2/16/and throughout the month of her boarding here, she was provided excellent care throughout her stayShe was eating, going to the bathroom and acted as she always hadOn the morning of 3/21/Sadie refused to eat when fed It is not unusual for a dog to refuse a meal one dayShe showed no signs of pain, distress, or discomfort to lead us to believe that she needed immediate veterinary care Upon opening the kennel on the morning of 3/22/Sadie was found to be laying still in her bed, refused to stand, showed signs of a massive stroke eventThe owner was immediately called but the call went to his voice mailBefore he returned our call, approximately minutes later, Sadie had passed away We did nothing to cause her death or contribute to her deathShe was a 17-year-old dog that was at the end of her natural life spanIt is unfortunate that she died while the owner was awayWe are grieving her loss as well because we had a wonderful relationship with her over the years [redacted] WeeksShangKennelsWashington St NAuburn, Maine