Sign in

Shannon's Auto Sales

Sharing is caring! Have something to share about Shannon's Auto Sales? Use RevDex to write a review
Reviews Used Car Dealers Shannon's Auto Sales

Shannon's Auto Sales Reviews (3)

The vehicle purchased was a 2000 Honda on Feb, 5, 2016 in the amount of $4495. Customer contacted us about a month or two afterwards and complained of the transmission not shifting properly. We replaced the transmission with a used transmission out of customer goodwill. No charge to the customer....

This was a 16 year old car with over 150,000 miles. It was sold "AS IS" with no warranty. All vehicles will need need maintenance eventually. Even though they have had the car for only 8 months, it is not only 8 months old. It is not uncommon for a car of this age and mileage to have mechanical problems that will need to be repaired. But we do not continue to service and maintain vehicles after we sell them. We offer extended service contracts that will cover the costs of some repairs, but these extended service contracts are not free either.

Shan nons Auto Sales3246 Wheaton WayBremerton, WA 98310June 26, 2017Revdex.comDear Revdex.com:I am writing to respond to a complaint you received about our business. The complaint was submitted on6/16/2017 and was assigned an ID of [redacted].The customer was 2 months behind on...

her car payment and had promised to make a full car payment on5/17/17. She sent her daughter in to make the car payment but only sent her with $75. She told my clerk thatshe was paying $75., my clerk posted the payment of $75 towards her account and noticed that she wassupposed to be paying a full payment of $246. The clerk came to my office to let me know she was short onthe amount promised, I asked the daughter about the shortage and she said that was all she was going topay. I told her we would have to repossess the vehicle since she was too far behind. She took her $75 back offthe desk called us mother tuckers, said we can't repossess the car. We went outside and repossessed the car.Then the mother and daughter came in the office and I explained that because she was so far behind on thepayments we were demanding full payoff for her to redeem the vehicle. The customer called her mother andher mother agreed to pay off the vehicle. It was not until after they left that I reviewed the video tape thatshowed the daughter of the customer picked up the $75 from the desk and did not pay us that amount.Sincerely,Gary S[redacted]Owner

Complaint: [redacted]
I am rejecting this response because:  I feel there are several untruths claimed by the business.  However, since I was not there myself, I am paying the $75 to just get this over with.
Sincerely,
[redacted]

Check fields!

Write a review of Shannon's Auto Sales

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Shannon's Auto Sales Rating

Overall satisfaction rating

Address: 25505 W 12 Mile Rd, Southfield, Michigan, United States, 48034-1846

Phone:

Show more...

Add contact information for Shannon's Auto Sales

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated