Shareaholic, Inc.

*** *** before the move was offered a full value protection which she declinedShe also signed free level of compensation insurance coverage*** ***s statement in regards the other matters is untrue and incorrect

All matters have been resolved with the customer directly

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[I did receive ny stuff from MoveOurStuff.com
Some damages and only pieces have been assembledPromises of $credit unfulfilled
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We are in the process of removing libel and slandering from the Internet and provided the customer takes part in trying to rectify the matter we will then honor any settlementUntil such time that this takes place no settlement can be offered

Revdex.com:
I have reviewed the response
made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The company/ *** *** has not paid for the damage, has not fixed the furniture which were left without legs, has not reassembled the piano which were assembled unprofessionally, nor has not returned the personal item *** is keeping
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Moveourstuff.com advised customer to contact policeCustomer didPolice felt it was probably misplaced. Thank you

Customers inventory doubled on the day of the moveMentioned $was reimbursed on 7/** and confirmation of the refund was sent out to *** ***The claim package was sent out twice to *** *** on 7/** and 8/**, moveourstuff.com is still waiting for the filled out forms so we can
process the claimThank you

The customer is not willing to file a claim and follow the claim process or accept our policy and procedures and the agreement the customer made regarding her cent per pound coverage

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been
resolved because:
[Your Answer Here]
That is a statementI spoke with police and the detective who claims they probably did steal my things but we are unable to prove itIn addition, my things were broken/damaged and the movers were unprofessional using profanity and talking about women in a disgusting manner throughout the day! They also missed their window to arrive in the morning as they were late.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

A settlement has been offered to the customer.

During confirmation customer stated that the first of the delivery should be after January [redacted] (since that date company has 3 weeks to deliver shipment). Also on the day of pick up the customer filled out a "Long Distance Information" Sheet requesting the first date of delivery after January 1st so...

we are confused why the customer expected to receive her belongings in December. All customers emailed have been answered and we can provide at least 6-10 emails sent to customer as well as Long Distance Information sheet filled out by the customer on the day of the pick up. We followed all customer requests.

a new settlement has been sent out to the customer.

They offered $135 after overcharging me close to $400. Unacceptable.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I paid almost $400 extra for this move due to something...

that was 100% completely the moving company's fault and they are not willing to reimburse me for it. In addition, they damaged my furniture (one pic attached), and that's only a portion of the damage. I didn't even seek reimbursement for the damage, I just wanted to be fairly charged what I was quoted and they are not willing to do so. Avoid this company at all costs. I will do everything in my power to spread the word about how poor the service is. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

the use of profanity is unacceptable and we will contact human resources to initiate an investigate and appropriately handle any such accusation to prevent that from occurring in the future. We thank you for bringing this to our attention and will look to swiftly rectify this matter.  Regarding any damage or broken items : we welcome you to contact our claims department to file a claim. Please email: [redacted] or call [redacted] ext **

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

The window of 10-12 was the arrival time. Not the time we wouldbe movin you. Moves dont take only 2 hours. If I can speak with your landlord and verify that our lateness directltlyl cost you money I will be willing to cover those expenses. I need cancelled checks or proof though.   Thanks

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 The business side is missing the other multiple factors which are that my house goods were damaged during the move while the move was in session. A painting of several hundreds from Pier 1 Imports is damaged, as well as other items. The cursing and degrading verbiage used towards speaking of women in the presence of myself as a women and my mother was grotesque. I expect a full refund for the pure unprofessionalism, vandalism, and outrageous behavior.  
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[[redacted] wants me to lie about the terrible service his company provided: damaged furniture, stuff delivered about a month and a half late, missing parts, other people's mattress delivered to me, his attempts to extort money from me, cable company equipment shipped to Florida by mistake...I can prove all my statements. This company is a disorganized disaster and ,if [redacted] paid half of the estimated $2,500 loss I suffered in the move, I will cooperate with him in removing the complaints.]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

complain has been handled internally and has been already resolved.