Sharon Cleaners

Please be advised that we did work for this customer, he contacted us stating that his hot tub was not workingOur electrician arrived on site and found that the breaker was indeed in need of being replaced We found the pigtail of the breaker ripped from the breaker causing the damage The customer stated that his brother had removed the breaker We advised him that the breaker will need to be ordered, we ordered the breaker and returned the following day and replaced the breaker We serviced the customer exactly as he requested The customer was also advised of our upfront pricing when he made the initial phone call for the repair, and at that time chose not to go with the upfront cost because he just wanted the repair to the hot tub Once the invoice was received by the customer, he then called our office indicating his unhappiness with the amount of the invoice We explained the cost to him and he stated he would pay the bill in full and would never use us again and spread the word that we were no good , by word of mouth and thru social media He also sent us an email stating he had contact Revdex.com and would still continue to state to others we were no good We can justify the invoice and would like to hope that the customer will pay his invoice in full As you can see by our account with the Revdex.com, we have a very good standing and wish to continue

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below. I reject airhart electrics' claim as to the account of what happened and I am also telling you that the part where they claim to have told me about upfront pricing is an out and out lieNothing about upfront pricing was ever discussed in any way, shape or formIt's also true that I informed them that I would let others know that their methods are unfair and unethicalI never used the words 'no good'Their account of what happened is mostly a set of liesI literally had minutes of work done and was charged an estimated $over the cost of item purchased Sincerely, *** * *** ** p.s Even the technician made a comment that he hoped I wouldn't get charged too much as he was leaving....I never wanted to mention that because he might get fired now that I know how unethical they are
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Please be advised that we did work for this customer,  he contacted us stating that his hot tub was not working. Our electrician arrived on site and found that the breaker was indeed in need of being replaced.  We found the pigtail of the breaker ripped from the breaker causing the damage....

 The customer stated that his brother had removed the breaker.  We advised him that the breaker will need to be ordered,  we ordered the breaker and returned the following day and replaced the breaker.  We serviced the customer exactly as he requested.  The customer was also advised of our upfront pricing when he made the initial phone call for the repair, and at that time chose not to go with the upfront cost because he just wanted the repair to the hot tub.  Once the invoice was received by the customer, he then called our office indicating his unhappiness with the amount of the invoice.  We explained the cost to him and he stated he would pay the bill in full and would never use us again and spread the word that we were no good , by word of mouth and thru social media.  He also sent us an email stating he had contact Revdex.com and would still continue to state to others we were no good.  We can justify the invoice and would like to hope that the customer will pay his invoice in full.  As you can see by our account with the Revdex.com, we have a very good standing and wish to continue.