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Mr. Sharp failed to prep the slab. Thresholds were installed on top on carpets. Transition pieces are not installed properly, and bar lips LIFT from I sent Mr. Sharp a certified letter and he signed for it on 2/13/16, but he did not respond as requested. Below are all of the issues addressed in said letter. On or about December 8, Mr. Sharp began working on flooring in my home. He was referred by a neighbor who claimed he did excellent work. I did not know he ran a crew, and he did not actually do the work himself. I mentioned to him on several occasions that his workers were not measuring my materials and were somewhat wasteful. I also mentioned that the flooring was not adhering to the slab to his workers, but they were unable to understand. When Mr. Sharp came by later in the day, he assured me that applying weight to the area would fix the problem. I trusted his judgement as this was his vocation, but it did not work. There were more and more areas that did not adhere to the slab, and Mr. Sharp stated he had NEVER seen as many spots as this before on one job. He promised he would make it right., but after I did not hear from him after several weeks I sent a certified letter.Sharp Construction and Carpets, LLCMilton SharpXXXXX [redacted] Dr. Olive Branch, MS 38654February 11, 2016Dear Mr. Sharp:I am contacting you in regard to the hardwood flooring that your company installed at my home on [redacted] in December 2015. During the process and upon completion, there were several issues that I was not satisfied with and I withheld one-fourth of the flooring installation cost to ensure that you would return to make the needed repairs. You started the repairs on December 22, and you returned on December 23. Understandably, you had to leave due to a tornado that damaged your mother's home on December 23. However, you stated that you would return to complete the work. I did not receive any communication from you until Tuesday, January 5. It was a text regarding finishing the repairs at 5 that same evening. I replied that Mr. Holloway had to be at work at 3 the next morning, and I was afraid you would not be able to work very long. I also asked how did you want to proceed, but I did not get a response.Since our last text message, I have had three reputable flooring companies to give me estimates on the needed repairs. None of them would guarantee the work as it would require drilling more holes in the flooring, and each of them also stated that the process does NOT always solve the problem. Each of the companies stated that there should have been preliminary work done to the existing concrete slab to prevent the creaking and popping. According to the flooring contractors, all slabs have low and high spots. Furthermore, the thresholds were incorrectly installed on top of the carpet. Additionally the bar area needs to be completely redone as the lips lift from the base. The other transition pieces from the kitchen to the living room, hallway to the bathroom, and the bedroom to the master bathroom were not properly installed.I have been advised to remove all of the flooring and start again. The lowest estimate to remove all of the existing hardwood flooring and reinstall the exact same flooring will cost $7,249.71. Please contact me in writing within 5-7 business days, so that we may move forward and resolve this issue.Desired SettlementI am seeking the following resolution. I want the remaining balance of 326.50 to be forgiven. I want the all of the existing hardwood flooring removed and the exact same flooring reinstalled by a company of my choice. The lowest estimate that I have is $7, 249.71.

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Description: Home Improvements, Home Builders, Floor Laying, Refinishing and Resurfacing Companies

Address: 12930 Meadow View Dr, Olive Branch, Mississippi, United States, 38654

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