I have reviewed the file in question and while there would be negative equity, it appears that it would be significantly less than $22,Perhaps a meeting with our New Car Manager would be helpful? If so, please feel free to call J [redacted] at ###-###-####Or if you would prefer to follow up with myself, I can be emailed at [redacted] @gmail.com Regards, A [redacted] Tell us why here
We would like to assist the customer but the M [redacted] 's request is entirely unreasonable because: The car is nearly five years old and is unable to be in the same condition as when sold brand new The car has only been into our service department twice in the nearly five years since purchased We were also willing to provide a loaner, so long as the M [redacted] 's supply their own vehicle insurance, as per our loaner policyAccording to my research, the M [redacted] 's were unable/unwilling to provide such insurance
In light of the customer’s concerns, we can offer up to $in reimbursement to cover the repair of the window at the repair facility of the customer’s choice I will need a copy of a paid invoice via email Thank you for your personal attention to this concern Regards, A [redacted] President
We had a horrible experience with Shaver AutomotiveMy husband was looking for a new car to lease and they lied left and right to get him into a leaseSadly, we found out after everything was signed and doneThey are all pointing fingers at each other and no longer return our callsThey have never been available when we have gone to the dealership for help My husband was told by Diamond, the salesman, that Shaver would take care of the remaining months owed on our current lease as well as the turn in feeThat money would be worked into our new lease payments for the new car over yearsIn addition, Diamond had my husband's car inspected and said that all was good and he could leave it thereThere were no problems and nothing would be owedSo my husband left it and drove home in his new vehicle It took over a month for Shaver to cut a check for the previous lease's payoff, and when they did, they were short one month and did not include the $turn in fee (all of which had been promised by the salesman and included in our new lease pricing!)Eventually, they cut another check for the missing month but they never took care of the $turn in feeShaver's sales manager, Jennifer, pointed to Diamond, the salesman, and said it was up to himHe pointed to Jennifer and then was never available to talk again We then received a bill for the final inspection on the previous lease (which Shaver had told us we had passed free and clear) - we owed over $700! I eventually spoke with the lender for the previous lease and they agreed to waive a few items on the inspection because of how we were being treated by ShaverWe still were left with $owedAgain, the salesman is pointing to the sales manager and she is pointing to himand now no one is available to talk So we were left paying $to the lender for the previous lease and Shaver won't help in any wayThey only left us with "well we made a mistake" and then no one was available to speak to us againBe wary of these peopleThey will do anything to get a sale and they have no problem taking advantage of peopleI will never give them my business again and I will make sure everyone I know steers clear of them
We are happy to work with the customer to ensure full protection under California Lemon Law Please feel free to contact Service Manager M [redacted] at ###-###-#### or Chris Shaver, Dealership Vice President at ###-###-#### if you are unable to receive a call back from our Service Department
In California, sales tax is computed on the gross sales price. The advertised price is the net after rebate price. Please contact the dealerships New Car Manager J [redacted] to discuss. He can be reached at 8054967103 ext. 118. If you require immediate attention, or you are not... satisfied with your experience with Mr. M***, please email me at [redacted] @gmail.com. Regards, [redacted]
I have reviewed the file in question and while there would be negative equity, it appears that it would be significantly less than $22,Perhaps a meeting with our New Car Manager would be helpful? If so, please feel free to call J [redacted] at ###-###-####Or if you would prefer to follow up with myself, I can be emailed at [redacted] @gmail.com Regards, A [redacted] Tell us why here
We would like to assist the customer but the M [redacted] 's request is entirely unreasonable because: The car is nearly five years old and is unable to be in the same condition as when sold brand new The car has only been into our service department twice in the nearly five years since purchased We were also willing to provide a loaner, so long as the M [redacted] 's supply their own vehicle insurance, as per our loaner policyAccording to my research, the M [redacted] 's were unable/unwilling to provide such insurance
In light of the customer’s concerns, we can offer up to $in reimbursement to cover the repair of the window at the repair facility of the customer’s choice I will need a copy of a paid invoice via email Thank you for your personal attention to this concern Regards, A [redacted] President
We had a horrible experience with Shaver AutomotiveMy husband was looking for a new car to lease and they lied left and right to get him into a leaseSadly, we found out after everything was signed and doneThey are all pointing fingers at each other and no longer return our callsThey have never been available when we have gone to the dealership for help My husband was told by Diamond, the salesman, that Shaver would take care of the remaining months owed on our current lease as well as the turn in feeThat money would be worked into our new lease payments for the new car over yearsIn addition, Diamond had my husband's car inspected and said that all was good and he could leave it thereThere were no problems and nothing would be owedSo my husband left it and drove home in his new vehicle It took over a month for Shaver to cut a check for the previous lease's payoff, and when they did, they were short one month and did not include the $turn in fee (all of which had been promised by the salesman and included in our new lease pricing!)Eventually, they cut another check for the missing month but they never took care of the $turn in feeShaver's sales manager, Jennifer, pointed to Diamond, the salesman, and said it was up to himHe pointed to Jennifer and then was never available to talk again We then received a bill for the final inspection on the previous lease (which Shaver had told us we had passed free and clear) - we owed over $700! I eventually spoke with the lender for the previous lease and they agreed to waive a few items on the inspection because of how we were being treated by ShaverWe still were left with $owedAgain, the salesman is pointing to the sales manager and she is pointing to himand now no one is available to talk So we were left paying $to the lender for the previous lease and Shaver won't help in any wayThey only left us with "well we made a mistake" and then no one was available to speak to us againBe wary of these peopleThey will do anything to get a sale and they have no problem taking advantage of peopleI will never give them my business again and I will make sure everyone I know steers clear of them
We are happy to work with the customer to ensure full protection under California Lemon Law Please feel free to contact Service Manager M [redacted] at ###-###-#### or Chris Shaver, Dealership Vice President at ###-###-#### if you are unable to receive a call back from our Service Department
In California, sales tax is computed on the gross sales price. The advertised price is the net after rebate price. Please contact the dealerships New Car Manager J [redacted] to discuss. He can be reached at 8054967103 ext. 118. If you require immediate attention, or you are not... satisfied with your experience with Mr. M***, please email me at [redacted] @gmail.com. Regards, [redacted]