Shawn M. Stepleton Attorney at Law

Dear [redacted] :We strive to make our clients as happy as possible99.99% of our clients are VERY SATISFIED with our servicesHowever, we want that to be 100.00% of clientele and therefore appreciate the feedback that you have given usWe apologize if [redacted] felt that we didn't give her our full commitment.We are permitted by the State of [redacted] to charge for our time in Quantum Meruit on cases in which we are terminatedWe are sorry if she felt that this wasn't appropriate.We have agreed to waive our feeWe faxed over a dismissal to [redacted] Insurance Company stating that we will no longer be seeking fees through Quantum Meruit (see attached)Please let [redacted] know that we were sorry to hear that she didn't think our service was up to parAgain, we strive to make 100.00% of our clients happyPlease let her know that we apologize for any inconvenience.Thank you for your prompt attention to this matter,Very truly yours,Christopher D., Esq.---

Dear [redacted]:We strive to make our clients as happy as possible. 99.99% of our clients are VERY SATISFIED with our services. However, we want that to be 100.00% of clientele and therefore appreciate the feedback that you have given us. We apologize if [redacted] felt that we didn't give her...

our full commitment.We are permitted by the State of [redacted] to charge for our time in Quantum Meruit on cases in which we are terminated. We are sorry if she felt that this wasn't appropriate.We have agreed to waive our fee. We faxed over a dismissal to [redacted] Insurance Company stating that we will no longer be seeking fees through Quantum Meruit (see attached). Please let [redacted] know that we were sorry to hear that she didn't think our service was up to par. Again, we strive to make 100.00% of our clients happy. Please let her know that we apologize for any inconvenience.Thank you for your prompt attention to this matter,Very truly yours,Christopher D., Esq.---