Service Director met with customer and explained Shawnee Mission Ford's commitment to customer satisfactionWe detailed the loaner vehicle he was driving and filled it with fuelWe apologized for the delays on receiving the back ordered roof for his vehicleWe updated him on the back order status from FordThe part is scheduled to be released to us in 4-weeksWe offered customer additional assistance due to the delaysCustomer seemed appreciative
Service Director met with customer and explained Shawnee Mission Ford's commitment to customer satisfactionWe detailed the loaner vehicle he was driving and filled it with fuelWe apologized for the delays on receiving the back ordered roof for his vehicleWe updated him on the back order status from FordThe part is scheduled to be released to us in 4-weeksWe offered customer additional assistance due to the delaysCustomer seemed appreciative