Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to...
complaint # [redacted]. I received the message and will being waiting for another phone call regarding the issue and look forward to solving it together.
Regards,
[redacted]
Further research with our Corporate Customer Center we were able to retrieve all of the receopts in question. They have been emailed to [redacted] today. We will also be sendng her a $50.00 gift card for the expences she incurred.We apoligize for the situation.
Contacted store director who confirmed we have the customer on the list for the blue platter that is being requested. The first shipment to the store did not contain the platters. The platters are expected on a second shipment which will arrive in the next couple of weeks. ...
Customer was contacted on 2/by the CSC and issue was resolved
Better Business...
Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to...
complaint # [redacted]. I received the message and will being waiting for another phone call regarding the issue and look forward to solving it together.
Regards,
[redacted]
Further research with our Corporate Customer Center we were able to retrieve all of the receopts in question. They have been emailed to [redacted] today. We will also be sendng her a $50.00 gift card for the expences she incurred.We apoligize for the situation.
Left a message for the customer that I will be turning this matter over to Loss prevention and follow up.
Contacted store director who confirmed we have the customer on the list for the blue platter that is being requested. The first shipment to the store did not contain the platters. The platters are expected on a second shipment which will arrive in the next couple of weeks. ...
Will contact the customer as soon as it arrives.