Shearer Equipment

Mr [redacted] I'm sorry that you were unhappy with the service that you received from us I believe there was a miscommunication during the diagnosis so we would like to credit you back for the total amount of your bill We apologize for not stating the cost more clearly Please except our apology for your experience Your check will be mailed out today

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me

Mr [redacted] I'm sorry that you were unhappy with the service that you received from us.  I believe there was a miscommunication during the diagnosis so we would like to credit you back for the total amount of your bill.  We apologize for not stating the cost more...

clearly.  Please except our apology for your experience.  Your check will be mailed out today.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.