Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.This answer does not satisfy my complaintThe answer she supplied is NOT trueFirst of all I wasn't the brideThe bra was only worn ONE TIME Saturday August 2nd for the weddingI had Never worn that bra prior to that SaturdayI told her the bra was not washed before returning it because I didn't want her to say that caused the wire to come outShe only offered a repair she said NOTHING about the bra had to be launder before the person could work on itShe said the repair would be done their not sent outShe wanted me to leave the bra with her thenHow would a repair by her repair person be better than the company that made it.This bra I still feel was and is defectiveA bray SHOULD NOT need a repair after one useI still am requesting a refund [redacted] ***
The two women come in the shop on 8/5/an said that while the bride was wearing the longline bra that the wire started to come out on one side so she pulled it all the way out They showed me the bra and the wire and it also showed signs of being wore more than once, it had back dirt along the sides of both underarms and smelled of sweat I told them our policy was to send it out and have it repaired and it would be stronger than it was before, the mother was not happy with that and asked for contact info for my vendor I said I didn't give that info out to anyone but they could contact them on their website The mother said she knew how to deal with the Revdex.com and she would go that route I said if they got, no response that I would still be willing to have it repaired, but it would have to be washed as my seamstress would not work on soiled items, they picked up their garment and left
The two women come in the shop on 8/5/14 an said that while the bride was wearing the longline bra that the wire started to come out on one side so she pulled it all the way out. They showed me the bra and the wire and it also showed signs of being wore more than once, it had back dirt along...
the sides of both underarms and smelled of sweat.
I told them our policy was to send it out and have it repaired and it would be stronger than it was before, the mother was not happy with that and asked for contact info for my vendor. I said I didn't give that info out to anyone but they could contact them on their website. The mother said she knew how to deal with the Revdex.com and she would go that route.
I said if they got, no response that I would still be willing to have it repaired, but it would have to be washed as my seamstress would not work on soiled items, they picked up their garment and left.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.This answer does not satisfy my complaint. The answer she supplied is NOT true. First of all I wasn't the bride. The bra was only worn ONE TIME Saturday August 2nd for the wedding. I had Never worn that bra prior to that Saturday. I told her the bra was not washed before returning it because I didn't want her to say that caused the wire to come out. She only offered a repair she said NOTHING about the bra had to be launder before the person could work on it. She said the repair would be done their not sent out. She wanted me to leave the bra with her then. How would a repair by her repair person be better than the company that made it.This bra I still feel was and is defective. A 80.00 bray SHOULD NOT need a repair after one use. I still am requesting a refund.
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.This answer does not satisfy my complaintThe answer she supplied is NOT trueFirst of all I wasn't the brideThe bra was only worn ONE TIME Saturday August 2nd for the weddingI had Never worn that bra prior to that SaturdayI told her the bra was not washed before returning it because I didn't want her to say that caused the wire to come outShe only offered a repair she said NOTHING about the bra had to be launder before the person could work on itShe said the repair would be done their not sent outShe wanted me to leave the bra with her thenHow would a repair by her repair person be better than the company that made it.This bra I still feel was and is defectiveA bray SHOULD NOT need a repair after one useI still am requesting a refund [redacted] ***
The two women come in the shop on 8/5/an said that while the bride was wearing the longline bra that the wire started to come out on one side so she pulled it all the way out They showed me the bra and the wire and it also showed signs of being wore more than once, it had back dirt along the sides of both underarms and smelled of sweat I told them our policy was to send it out and have it repaired and it would be stronger than it was before, the mother was not happy with that and asked for contact info for my vendor I said I didn't give that info out to anyone but they could contact them on their website The mother said she knew how to deal with the Revdex.com and she would go that route I said if they got, no response that I would still be willing to have it repaired, but it would have to be washed as my seamstress would not work on soiled items, they picked up their garment and left
The two women come in the shop on 8/5/14 an said that while the bride was wearing the longline bra that the wire started to come out on one side so she pulled it all the way out. They showed me the bra and the wire and it also showed signs of being wore more than once, it had back dirt along...
the sides of both underarms and smelled of sweat.
I told them our policy was to send it out and have it repaired and it would be stronger than it was before, the mother was not happy with that and asked for contact info for my vendor. I said I didn't give that info out to anyone but they could contact them on their website. The mother said she knew how to deal with the Revdex.com and she would go that route.
I said if they got, no response that I would still be willing to have it repaired, but it would have to be washed as my seamstress would not work on soiled items, they picked up their garment and left.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.This answer does not satisfy my complaint. The answer she supplied is NOT true. First of all I wasn't the bride. The bra was only worn ONE TIME Saturday August 2nd for the wedding. I had Never worn that bra prior to that Saturday. I told her the bra was not washed before returning it because I didn't want her to say that caused the wire to come out. She only offered a repair she said NOTHING about the bra had to be launder before the person could work on it. She said the repair would be done their not sent out. She wanted me to leave the bra with her then. How would a repair by her repair person be better than the company that made it.This bra I still feel was and is defective. A 80.00 bray SHOULD NOT need a repair after one use. I still am requesting a refund.
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