Shelby's Plumbing

Mr*** I am disappointed that despite all of our efforts to settle and resolve your balance, you are still dissatisfiedMany of us from starting from the endoscopy center, to the billing office and finally myself, asked you directly what is it that you wanted to close this situation for
youNot once did you state that you desired a full refund of your paymentYou agreed to call your insurance company to get them to make additional payment on your claimWe will give you your refund; however, we did provide quality and safe anesthesia services to youYou stated that you were happy with the anesthesia care you receivedIt makes the procedure more safe, more comfortable for you and allows your physician to perform a better examination We are out-of-network because of our desire to put patient care first, ahead of the insurance wasteful paperwork, process and contractual requirementsFurthermore, insurance plans are creating more narrow networks, which limits the providers that patients can seeWe have tried to get contracts, to which the insurance plans do not even respondYourcomplaints are a direct result of the lack of access to care and your insurance plan’s refusal to adequately pay for your medical servicesYou have and pay premiums for out-of-network coverage; you simply did not get the benefit of what you paid forLastly, your insurance plan specifically prohibits that providers waive out-of-network charges and not collect patient responsibility, further punishing you as the patientYou risk losing your health coverage if you do not pay your patient responsibility Again, you will receive a refund check within 7-business days and we are require to notify your insurance plan that you did not pay anything towards your deductibleWe respectfully ask the you refrain from further negative reviews of our company since the problem truly lies with your health insurance company, not with the care you received from ***. If you continue to have questions, please call