Shelly's School for Dogs

Review: After paying $3000 to this dog training school, the one behavior I wanted corrected, was not corrected. When I met the owner [redacted], I told him that our dog Dexter was excitable and jumped on people. It was a big problem for our young grandchildren who were often severely scratched and knocked down. I asked Shelley if he could correct the jumping behavior. HE ASSURED ME HE COULD. [redacted] explained that Dexter would be obedience-trained and then I would be trained to control him properly. I made a point to say that I’d be willing to follow all his instructions, but at the end, I just wanted to be assured that the jumping would stop. I was told it would take 2-3 months training. I brought the dog to the school as required and went for training myself as required. I put in 100's of hours of practice and did the best I could. It didn't work. [redacted] insisted I use an electric collar (info he withheld before I signed the contract). [redacted] also assured me that within a couple of months I would no longer need the collar. That is not the case. Unless I am actively using the electric collar the dog jumps up. [redacted] never told me that the person(s) that go for training always have to be present or the dog will still jump. That doesn't help when my children and grandchildren (or anybody else for that matter) stop by when I'm not home. If I turn my back, Dexter jumps. If I knew I’d always have to be around, I could have just as easily kept him on a leash next to me at all times and saved myself $3000. [redacted] is not forthright about what can be accomplished. When things were not improving, he made it a habit of blaming my inability. Yet [redacted], Dexter’s assigned trainer, told me I was doing everything perfectly. He said few others put in the amount of time and effort that I did.

Considering the behavior was not able to be corrected after a year of effort (I was told it would take 2-3 months) I am entitled to a refund.Desired Settlement: I want at least a 2/3 refund. I have invested many more months of time and effort than I was told would be necessary. I don't want to continue a program that has not gotten results.