Sheridan Village Senior Rsdncs

I am responding to Mr*** complaint. At *** we are charged with maintaining the highest quality of care and patient experience. Because of our high standards of care, we investigate any concerns made by our patients. We are disappointed that Mr
Wilson had a bad experience at one of our clinics. We investigated the allegations and have found that the clinic staff and physicians followed appropriate safety protocols. We are not able to disclose any further information at this time due to the Health Insurance Portability and Accountability Act of (HIPAA). If we can be of further assistance, please let me know Sincerely, *** *** Chief Development and Financial Officer *** *** *** ** *** ***
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Complaint: ***
I am rejecting this response because:
The company fails to accept responsibility for the unprofessionalism, disrespect, and the worsening of my mental disorders that I endured on August 2, This has been and was caused by the company, DrChristopher Caulfield, and his office managerSince the doctor forced me to seek treatment for increased anxiety and psychosis due to his ineptitude as a leader and practicing physician, I am still requesting a refund for the out of pocket co-payments I made to the Perrin Beitel clinicAnything less would devalue me as a human being, patient, and pasting customer/consumer
Regards,
*** ***