Sherilyn H. Hill State Farm Insurance Agency

Complaint: [redacted] I am rejecting this response because:I was able to use this "feature" (as you called it) until I got kicked out of my own broadcastI really appreciate and welcome that you at least can see that I was connected to the broadcast-servers, but my nickname doesn't appear on the "Live right now" list , nor am I able to type something into my own broadcast chat? I attached some pictures to get you clear about my side of the coinAs it would be a firewall or connection Problem I also shouldn't been able to send video signal while being in a room, or to have like cams open at the same time - so I can definitely tell that this ain't the problem as mentioned before it was working for like hrs (until I got visited by somebody called herself "CF-Live-Stream-Operator" | You even can see her on my Room-Screenshot, but she changed the nickname in the meanwhile) and since that very 1st Day I tried cf-live-broadcast it's like that nowSo maybe there is some information for you which helps finding that problemand as a hint: If you mention about firewall settings n stuff , you might attach the important informations about what to do to get stuff solved ;) But as a long-term user (you might even see THAT in your records I probably know about configuring my network Regards, [redacted]

Hello,As we requested the multiple times you contacted our support team, please provide your [redacted] username, and all order numbers of purchases you made

Complaint: [redacted] I am rejecting this response because: Regards, [redacted] this is for long time ago I can't remember the dates this about the dates about the third party I try to bought it by my credit card but they told me that you blocked the payments from egypt so I cantacted my partner in turkey to buy one for my wife he even don't know what is camfrog how it is disabled for multiple use and I didn't sign in for years!! I am confused thank you and hope you resolve this for me because I found now that there is no more serial codes

Hi there, We're sorry you are still experiencing technical difficultiesI've confirmed with our team there is no restrictions on your accountIf you continue to experience this issue, it is most likely caused by a network issue either with your network, or between you and the Camfrog serversUnfortunately our teams have not been able to replicate this issue

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Hello,As stated on our blog post, unfortunately due to technical limitations, we can no longer support the Camfrog Server software, however we are offering exchanges to our CDS systemWe will gladly exchange your Server Pro licenses to CDS, however you will need to verify your proof of
purchase/order numbers and the serials to exchange(We were not able to locate any order history with the information provided)

Hello,We were not able to locate any correspondence from this email address in our support centerCan you please let us know some more information?What was your order number?What was your account username?You mentioned you contacted our team, can you please let us know your Support
Ticket#? Thanks--

Unfortunately, as stated many times by our support team, your accounts were suspended due to violations of our Terms of ServiceWe will not be able to reactivate your account, or provide further support for you

Hello [redacted],Sorry to hear you're having difficulties with your Camfrog Pro serial number. Can you please verify some information so we can look into this further:- Your order number- Your Camfrog Pro serial number- Your Camfrog nickname(s) used with this serialPlease also be aware, you can contact...

our support team any time at [email protected] - I searched our help center, but couldn't find any requests from you. Contacting our support team directly will generally result in faster support.

Hello, We were unable to locate any correspondence on any of these dates, or in the past year regarding an issue with your Camfrog Pro serial code. We have several other support requests regarding other issues that were all resolved.Unfortunately upon further investigation, it appears this...

serial was purchased through a third party reseller, so we are not able to provide support for it. You should contact the person you purchased this product from directly for further support.Please also note, that this activation code was disabled on 04/15/2012 due to multiple accounts logging in simultaneously, which is against our Terms of Service and License Agreements, and as such, resulted in the serial being deactivated.Again, you will need to contact the person you purchased this from directly for further support regarding this serial, since it was not purchased from Camfrog.com.

Hello [redacted],Can you please confirm your order number for your Camfrog Bot license?Please also note, that the license was blocked due to being used by more than one account at a time, which is expressly forbidden in our Terms of Service. Since you gave the serial number to someone else, we may not be...

able to provide a replacement at this time.

Complaint: [redacted]
I am rejecting this response because:I was able to use this "feature" (as you called it) until I got kicked out of my own broadcast. I really appreciate and welcome that you at least can see that I was connected to the broadcast-servers, but my nickname doesn't appear on the "Live right now" list , nor am I able to type something into my own broadcast chat? I attached some pictures to get you clear about my side of the coin. As it would be a firewall or connection Problem I also shouldn't been able to send video signal while being in a room, or to have like 99 cams open at the same time -  so I can definitely tell that this ain't the problem as mentioned before ... it was working for like 3 hrs (until I got visited by somebody called herself "CF-Live-Stream-Operator" | You even can see her on my Room-Screenshot, but she changed the nickname in the meanwhile)  and since that very 1st Day I tried cf-live-broadcast it's like that now. So maybe there is some information for you which helps finding that problem... and as a hint: If you mention about firewall settings n stuff , you might attach the important informations about what to do to get stuff solved ;) But as a long-term user (you might even see THAT in your records I probably know about configuring my network.
Regards,
[redacted]

Hello,   We have looked up this account information and found the activation/license code is valid and active, however is not currently being used by any member. Mr. [redacted] can activate his software using the license number provided ( [redacted] )...

Camfrog Video Chat Pro can be activated by opening the buddy list window, going to the main "Camfrog" menu and choosing "Activate Camfrog Pro" and entering the license code there.   Thanks, Camfrog Support Team

Hi there!We were unable to locate anything indicating your account was banned. We also see that you were broadcasting on Camfrog Live on Feb 24th (consisting of 5 separate broadcast sessions)Since Camfrog Live is a new feature of the Camfrog App, it is under active development, so you might have...

simply been experiencing network errors. We're sorry that you were experiencing technical difficulties, however again, we were not able to locate any indication that your account was banned, or restricted from broadcasting. If you continue to experience this error, please check your network and firewall settings to ensure the Camfrog Video Chat application is not being limited or blocked.

Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted] this is for long time ago I can't remember the dates this about the dates about the third party I try to bought it by my credit card but they told me that you blocked the payments from egypt so I cantacted my partner in turkey to buy one for my wife he even don't know what is camfrog how it is disabled for multiple use and I didn't sign in for years!! I am confused  thank you and hope you resolve this for me because I found now that there is no more serial codes

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted] It was so long ago now I no longer have the order email in my old messages anymore and if I knew the code I wouldnt be trying to get another...the nickname I used with the procode was [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
but I want the CDS life time or at least for 7-10 years like the old codes because if you gave it to me for 1 year I will lose over 80 000 $
Regards,
[redacted]

Hello,As we requested the multiple times you contacted our support team, please provide your [redacted] username, and all order numbers of purchases you made.

Hi there, We're sorry you are still experiencing technical difficulties. I've confirmed with our team there is no restrictions on your account. If you continue to experience this issue, it is most likely caused by a network issue either with your network, or between you and the Camfrog servers. Unfortunately our teams have not been able to replicate this issue.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]