Shift

To whom it may concern, Shift prides itself on providing excellent customer experience, and we regret the miscommunication we had with [redacted] As [redacted] notes in her complaint, Shift has different ways of pricing seller’s cars to arrive at our guaranteed paymentWe note this on our website and do our best to set the appropriate expectations with our customers before they work with usThe contract that [redacted] signed was one of the Select Pricing variety (a higher minimum where no seller bonus is included) and was communicated as such throughout our discussions In the interest of customer satisfaction and transparency, we attempted to reach out to her after receiving her complaint to offer her the other variety of pricing, but have not received any response from [redacted] Should the Revdex.com have any ability to reach her, please let her know that we remain open to retroactively adjusting her pricing We appreciate [redacted] ’ feedback and welcome any follquestions Sincerely, Anya Benbarak General Manager Shift

To whom it may concern,
Shift prides itself on providing excellent customer experience, and we regret the miscommunication we had with [redacted].
As [redacted] notes in her complaint, Shift has different ways of pricing seller’s cars to arrive at our guaranteed payment. We note this on...

our website and do our best to set the appropriate expectations with our customers before they work with us. The contract that [redacted] signed was one of the Select Pricing variety (a higher minimum where no seller bonus is included) and was communicated as such throughout our discussions.
In the interest of customer satisfaction and transparency, we attempted to reach out to her after receiving her complaint to offer her the other variety of pricing, but have not received any response from [redacted]. Should the Revdex.com have any ability to reach her, please let her know that we remain open to retroactively adjusting her pricing.
We appreciate [redacted]’ feedback and welcome any follow-up questions.
Sincerely,
Anya Benbarak
General Manager
Shift