Shinda Management Corp.

At this time, I have been contacted directly by Shinda Management Corp. regarding complaint ID [redacted], however my complaint has NOT been...

resolved because:
They are currently processing my paper work . The issue is still in the process of being resolved .
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Very rude, in-your-face, smart [redacted] management style. Company needs to re think its objectives. One particular micro manager has delusional opinions about how much power-hungry nasty she can shove down Senior Citizens throats. I rate [redacted] an F for failing to be considerate or kind consistently. She has one foot on the threshold of Elder Abuse and many residents are considering action.

Review: RE: SHINDA MANAGEMENT CORP

I wish to make a formal complaint the management office at Shinda Management Corporation. I have been traveling out of town on a regular basis to attend to my grandmother who is ill and have expressed my situation the the management office on multiple occasions. My husband, Sheldon L[redacted] holds a general power of attorney and has been able and authorized to sign on my behalf to complete my recertification in order to keep my subsidy. The power of attorney is to be used in my absence has also been shown to the management office, yet the manger at that location refuses to let him sign and persist on withholding the paperwork, which will cause me to lose my subsidy. How we are being treated is very unjust and I am in need of your assistance. Please help. I am in need of a serious resolution to this problem.

When I first learned of this problem, I contacted Ms. S[redacted] at Shinda Management Corporation who remains neutral in this situation and has not done anything to resolve the problem. Instead, I was left feeling like she was trying to persuade me to remove myself off the lease, which is something I NEVER stated that I wanted to do. I feel that the information I told them was being misconstrued and miscommunicated.

I look forward to hearing from you as soon as possible to resolve this problem. I may be contacted at the above address and phone number.

Thank you,

Sent from my iPhone

Sent from my iPhoneDesired Settlement: Requesting that my husband be able to sign the recertification packet and the lease on my behalf. It is his legal right to be able to do so. He holds an all purpose general power of attorney and should not be refused that right. My subsidy should not be taken away because of the spiteful, ignorance of the prospect arms apartments manager.

Consumer

Response:

At this time, I have been contacted directly by Shinda Management Corp. regarding complaint ID [redacted], however my complaint has NOT been resolved because:

They are currently processing my paper work . The issue is still in the process of being resolved .

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

[redacted]

Dear [redacted]

In response to your letter dated October **, 2015, please be advised as

follows:

• [redacted] did in fact, advise our Affordable Housing Compliance Specialist,

Keturiah S[redacted] that she had a Power of Attorney that had authorization to

execute documents on her behalf since she moved out of town.

• Ms S[redacted] advised [redacted] that she would still have to provide her income

and asset documents for her upcoming annual recertification that is required by

HUD regulations.

• In order to complete the [redacted] recertification package so that her P.O.A

could sign off, we required all the requested income and asset documents for

all adult household members. Therefore, the P.O.A could not sign off on the

recertification because the income and asset documents were not fully received.

• All requested documents were submitted by [redacted] to the Property Manager

on October [redacted] 2015.

Dear [redacted]

In response to your letter dated November [redacted], 2015, please be advised as

follows:

• After [redacted] submitted her documents on October [redacted] 2015, and her paper

was being process by the Affordable Housing Compliance Unit, it was noted that

[redacted] failed to report all asset information which was noted on her

paystubs.

• [redacted] was called by the Property Manager on November [redacted] 2015. However,

the manager was unable to reach [redacted] and could not leave her a voice mail,

the Manager did get in contact with her husband who is the P.O.A and advise him

of the outstanding issue.

• [redacted] return the managers called the next day and report that her job

pays her on a prepaid card and she could not provide bank statements for the

account in question. The Manager informed [redacted] that her paystubs indicate

a checking account and she need to provide the Bank statements.

• On November [redacted] 2015, [redacted] called the Central Office and spoke with Ms.

S[redacted] who also informed Ms. S[redacted] that the account in question didn’t belong to

her it’s in some else name and the account was also just open; [redacted] was

informed by Ms. S[redacted] that she will still need to provide the bank statements

due to the fact they her payments are being deposited into that account. [redacted] argued why the government wanted to be in her business. [redacted] was

informed by Ms. S[redacted] that HUD rules and regulations requires that tenant

provide all income and asset information.

• On November [redacted] 2015 [redacted] faxed over to our Central Office two months

of bank statements which she was told we need six months of checking

statements, after receiving the fax, the checking account in question in fact

belongs to [redacted].

• [redacted] was informed by Ms. S[redacted] that she needs to sign a third party

verification form which is a checking and saving asset verification form. Ms.

S[redacted] asked [redacted] for a fax number were the form can be fax to her. The

form was faxed to [redacted] and we have not received the sign verification form

back from [redacted] as of November **, 2015.

• Being that the asset is not over five thousand dollar we will process [redacted] recertification package and do a correction pending Asset Verifications.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Very rude, in-your-face, smart [redacted] management style. Company needs to re think its objectives. One particular micro manager has delusional opinions about how much power-hungry nasty she can shove down Senior Citizens throats. I rate [redacted] an F for failing to be considerate or kind consistently. She has one foot on the threshold of Elder Abuse and many residents are considering action.