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Ship a Car Reviews (27)

Ship a Car, Incand its employees are very dependable! Larry Ftook care of all the transactions, follow up and has provided an excellent customer service! If you want to have peace of mind, ship your car with Ship a Car, Incand look for Larry F.!! Thanks Larry!!!

Cameron Bwith ship a car, IncWas excellent and staying in touch with me throughout the processThe driver of the carrier was polite and experienced

Great service, my car arrived during the quoted time in the same condition as expected Nelson rocks! Work with him if you can!

Awesome service, great communication and my bike arrived right on timeð At a decent price as wellI will recommend this place to friends, familyAnyone looking for a transportGreat job guys! Thanks!

I had very bad experience with them because of my lousy sale representativexxxx [redacted] was my sales rep and transport coordinatorHere is what happened to meShe handled my car transportation in mid July from NH to CAMy primary pickup date was Monday 7/and 7/Tuesday was my backup date but I didn't receive any dispatch phone call or email since I made a contract with themI called xxxx on Wednesday 6th and Friday 8thShe had never answered my phone call so I left a message to call me backNo call back or email from herI was a little worried at this point, and I called their main number to ask about the status of my shipmentThey told me that someone would call me when the pickup date was closerBut still I had no phone call from anyone on Saturday 7/I called the main number on Sunday 7/and ask about the statusThe rep told me to call back on Monday because he had no idea about my shipmentAnd then in the Monday morning, which is my primary pickup day, xxxx finally called me FOR THE FIRST TIME since I made the contact with them after I repeatedly called the main number to have her call me backShe said "We can't find a truck to pick up your car on Monday or TuesdayThe next available truck is either on Wednesday or Thursday." I was speechless at that timeShe had never called me back until this moment and now told me this BS!? I had already gotten a rent-a-car because I expected Monday/Tuesday pickupShe didn't give me any words of apology during this conversationInstead, she said, "Do you still want to be picked up?" How can I find another car shipping dealer at such a short notice! I had no choice but said yesBecause my schedule was very tight, I asked her to try to find another carrier who could pick up my car earlierShe agreed with my requestBut of course I received no followup calls or emails or anything from her after I had paid my depositI even called the main number and told someone to have her call me back but she didn't call me backWhat a nerve! I consider myself a reasonable personIf she had called me to check whether everything went Okay, I wouldn't have been that furiousShe is the most dishonest and irresponsible person I've ever worked withSo is this companyIf you are still reading my review, I strongly recommend not to use Ship a Car Inc..FYI, my car was eventually picked up on FRIDAY 7/Thanks a lot for messing up my schedule!

I had an excellent experience with Ship a Car IncPepper L was exceptional I would recommend this company and Pepper to everyone

Excellent!!! This was my 1st time having a car shipped to me so I didn't know how the process workedHopefully I can save you the trouble that I had to go through before finding Ship A Car Before I found Ship A Car I decided to fill out an online quote form that let other shipping companies from around the United States aware that I was lookingDONT MAKE THAT MISTAKE LIKE I DID! I must have received phone calls and about emails a day promising me that they could offer me the lowest price, my car was delivered and I'm still getting phone callsI decided to do more research and I came across Ship A Car, they were ranked number on more then one review site and they are Revdex.com accredited with an A+ rating Here is why I am glad I went with them! I had the privilege of working with Justen from Ship A Car, he was very helpful up front and got the ball rolling right awayI talked with him on a Monday and gave him all the information he asked forOn Tuesday he informed me that he found a driver for me and that my car would be pick up on Wednesday and delivered by Friday! My first thought was "no way" will my car get here Friday, but to my surprise it did! It was delivered at 8:in the morningEven more impressive was the communication/customer service I experienced with Justen, every time I would email him with any questions or concerns he would get back to me every time within An hour or less During this time frame I had access to the driver via phone and every time I had a question regarding shipping time and delivery all I had to do was text or call and the driver responded every time which is pretty amazingMy car was being shipped from Texas to Wisconsin and made it to my house in days from when it was picked up I recommend Ship A Car to anyone who wants a stress frtime delivery-constant communication car shipping company, you really can't go wrong with this business Where do I start! I am completely satisfied with the service from the get-gYou were extremely helpful and answered any question I had and I didn't have to wait, you responded almost immediatelyYou found me a driver days before my car had to be picked and my car was delivered in days, I can see why Ship A Car in rated #Not only for there on time promises but for there customer service, interaction, and satisfactionI will definitely keep Ship A Car as my one and only choice when I decided to ship a car again, and I will be doing this again soonI will also be requesting you next time as well! Let me know how I can pass [redacted] info onto your supervisor so I can let him know how satisfied I am with everything you did for me

My name is [redacted] and I live in Maine I have never used a shipping company for anything before and was quite apprehensive I had just purchased a Harley Davidson Breakout from a girl in Florida...my new BABY!!! Very stressed and worried about getting her home safe and soundMy Agent was Yvonne [redacted] This lady was amazingShe called me several times, reassured me they were an outstanding company ( I now agree with her) and that she personally would do her best to put my mind at easeShe said to call or email anytime..(which I did :)) and every time she was very helpful She hooked us up with a truck driver named Mike and he was just as awesome He actually delivered the bike earlier than expected All in all, experience was so smooth and uneventful....I feel like I now have two new friends in my life and I would not hesitate to use them again Thanks more than you know from a Maine girl who loves her Harley :) ***

Shipping a Rolls Royce from New York to Atlanta and then from Atlanta back to New York, I was nervous worried and very annoying with staying on top of it making sure the drivers were on time, professional, etcYvonne helped me anyway she could even after hours when it was VERY late, she picked up for me, and it made me feel VERY comfortable and confident in my choice by using herShe honestly made me feel like familyCheesy I know lol, but it's true! AMAZING costumer serviceI'm for sure returning and referring ;) TY YVONNE

Shipping a car from Miami to Alabama couldn't have been faster or easierMy representative, Nelson L , checked frequently to make sure all points of shipping were covered and went the extra mile to make the arrangements as easy for me as possibleI will definitely recommend Ship A Car to my friends and use them againThanks Nelson, y'all are number 1!

This was the first time using a shipping company to ship a vehicleThere are so many companies out there you just don't know who to trustThis was a learning experienceI found the staff and the carrier to be friendly and informativeI was given a call number so that I could check the drivers distance to drop off pointThe company also allowed me to use my local automotive garage as a third party, at pick up as they were taking to long to find a carrier This was done because we had to move to our new job and could not wait any longerI liked that we were able to continue to stay in contact with everyone and that the company called us to inform us that the driver was in the area and would like to arrange drop off timeI give a score of because I presented them with a challenge of using a cc and picking up my vehicle in days timeIt took them days They said that finding a carrier to except cc was difficultI felt that they could of worked harder To improve their business they should work on finding more carriers that except ccThis will also help improve fee negotiating at first contact With this said Ship a Car Inc found an excellent driverThe carrier drove from Upstate New York over to Michigan, to pick up another car, and then to North Dakota the drop off of both vehicles, all during Storm Jupiter that closed down many cities My vehicle arrived safely and without damageIt was just more dirty then when I left it My challenge was metI will recommend this company to family if they should decide to ship their vehicle

I can not say enough about Ship a Car Inc From the moment I made the first phone call, I knew I had made the right phone callI dealt with FERNANDAShe made the whole process so easy The reason I called them was because they had great reviewsMy car was delivered to Florida today and exactly in the timeframe they gave meIt arrived in perfect conditionDo not hesitate to use themThey are so professional and correspond with You the whole trip

Kali was very helpful in getting our car shipped

They were early on the pick up and delivery from Oregon to Florida Fernanda was great with the info and assuring me the car would be delivered she was very helpful

I had a great experience shipping my car from California to Maryland Ship A Car Incquickly provided a competitive quote and did not deviate from the quoted price The piand delivery process was very smooth I would use this company again

CALLED SHIP A CAR FOR A QUOTE TO MOVE A CARLAWRENCE ANSWERED AND FROM THAT MOMENT ON MY WHOLE PROCESS WAS SIMPLE AND PAINLESSTHE PRICES AND SERVICE WERE IMPECCABLELAWRENCE WAS PERSONABLE, FUNNY AND PAID COMPLETE ATTENTION TO EVERYTHING I SAID, SO IF YOU ARE IN NEED OF TRANSPORTING SERVICES, DO YOURSELF A FAVOR AND CALL LAWRENCE AT SHIP A CAR IT WAS A WORRY FREE EXPERIENCE, THANK YOU LAWRENCE

Pepper Lcould not have been more accommodating Her follow up and customer service from start to finish went well beyond what most expect It was refreshing to work with a company, and specifically Pepper, who went above and beyond to make certain that everything was being taken care of and to keep us in the loop on the transportation of my daughter's car from Ohio to San Diego California She would even call to wish us a great weekend, just to wish us a great weekend! I have worked in customer service and HR all my life and I have always said "you can teach anyone Excel, but you cannot teach someone customer service, you either have it or you don't" and Pepper Long is a gem and an asset to your organization Thank you!

Cameron provided excellent service He was always reachable by phone My family shipped cars from Florida to Massachusetts The drivers were also easily reachable and treated us with great concern and respect These guys were exception We had moved to Florida in June and used another carrier which was a fiasco Lost my job and moved back to MA and once again, if you need someone you can trust, use "Ship a Car" and ask for Cameron

I am very pleased with my decision to use Ship A Car Incto ship my daughter's Honda Civic from California to North CarolinaI specifically dealt with Pepper LongPepper was very detailed and kept in touch with me, as well as the driver, through the entire process and would let me know how everything was goingThank you, Pepper, for such a smooth transaction

I was very nervous to ship my son's truck across the countryMy son owned this truck for seven years and has it lifted and the whole dealI worked with Gary at Ship a Car and he was very patientHe kept in contact and made me more comfortable being it was my first time to have this doneThe driver was very professional and politeI would definitely recommend Ship a Car for any vehicle moving you would need

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