Stay Away from Ship Shape! Call someone else and check on line for customer reviews. I hired Ship Shape to tent my house. They did several hundred dollars damage to my roof. The next spring I had termites swarming in my house. I called and asked to be inspected witch Ship Shape did and the inspector found live termites and said that re-tenting was required. He collected a second year renewal fee that he said was required. He said Ship Shape would call to schedule. They never did. I called several times and tried to get the manager, ***, on the phone, but he was Never in when I called, and never returned my calls. Looks like I will have to pay someone else to re-tent.
Save yourself big problems and loss of money Ship Shape Pest Control takes your money and does not kill the bugs Then they make a bunch of excuses and promises and fail to follow through on them
The first time I contacted your office was because I have a big problem with Roaches inside my house. You recommended to tent the house and leave the tent for 2 days, that way the gas will eliminate all the Roaches and the eggs of Roaches. I agree and paid for the service. One day prior to tenting of the house, one of your secretaries from Ship Shape Pets Control contacted me to advise me that they will not be able to leave the tent for 2 days as agree because they needed the tent for other houses. And they will spray 3 to five times more gas in order to get rid of the problem. I agree, and the tent installs next-day... how does one verify that extra gas was used?
I returned to my house three days later and the same day I encounter numerous roaches on the kitchen counter.
For the next 3 to 5 days, I keep seeing Roches all over. I contacted Ship Shape Pets Control, and the owner sent personnel to fumigate inside the house.
I went out of the state for five days and prior to leaving the owner of Ship Shape Pets Control suggested that I place my toaster, coffee maker and other appliances in the refrigerator. And upon my return, I encounter many Roaches (several different breads) on my kitchen counter, and inside the kitchen draws. I collected them and have these roaches in a plastic container.
Today I contacted Ship Shape Pets Control to inquire how to resolve my infestation problem. The owner of Ship Shape Pets Control ([redacted]) said that we had German Roaches and in order to rid the property of German Roches that would cost an additional $400.00. [redacted] also said that I should have placed the appliances in the freezer not the refrigerator. [redacted]...whether the appliances are in the refrigerator or freezer, the appliances were sealed and not in the kitchen area.
I was told by [redacted] that he did what he was paid for. I am not a Roach Specialist, and I have no knowledge of the different breads of Roaches. I said to [redacted], "1) you did not leave the tenting up per our agreement (attached contract), 2) you're the specialists, and because I am the potential client you should have told us that the treatment you suggested would not rid the home of all roaches.
My house is infected with Roaches. I paid for a service that I am not satisfied with, and instead of providing the service [redacted] promised, [redacted] wants to charge us a second time for services he should have performed the first time.
If I do not receive a satisfactory solution from Ship Shape Pets Control,
Stay Away from Ship Shape!
Call someone else and check on line for customer reviews.
I hired Ship Shape to tent my house. They did several hundred dollars damage to my roof. The next spring I had termites swarming in my house. I called and asked to be inspected witch Ship Shape did and the inspector found live termites and said that re-tenting was required. He collected a second year renewal fee that he said was required. He said Ship Shape would call to schedule. They never did. I called several times and tried to get the manager, [redacted], on the phone, but he was Never in when I called, and never returned my calls.
Looks like I will have to pay someone else to re-tent.
Stay Away from Ship Shape! Call someone else and check on line for customer reviews. I hired Ship Shape to tent my house. They did several hundred dollars damage to my roof. The next spring I had termites swarming in my house. I called and asked to be inspected witch Ship Shape did and the inspector found live termites and said that re-tenting was required. He collected a second year renewal fee that he said was required. He said Ship Shape would call to schedule. They never did. I called several times and tried to get the manager, ***, on the phone, but he was Never in when I called, and never returned my calls. Looks like I will have to pay someone else to re-tent.
Save yourself big problems and loss of money Ship Shape Pest Control takes your money and does not kill the bugs Then they make a bunch of excuses and promises and fail to follow through on them
The first time I contacted your office was because I have a big problem with Roaches inside my house. You recommended to tent the house and leave the tent for 2 days, that way the gas will eliminate all the Roaches and the eggs of Roaches. I agree and paid for the service. One day prior to tenting of the house, one of your secretaries from Ship Shape Pets Control contacted me to advise me that they will not be able to leave the tent for 2 days as agree because they needed the tent for other houses. And they will spray 3 to five times more gas in order to get rid of the problem. I agree, and the tent installs next-day... how does one verify that extra gas was used?
I returned to my house three days later and the same day I encounter numerous roaches on the kitchen counter.
For the next 3 to 5 days, I keep seeing Roches all over. I contacted Ship Shape Pets Control, and the owner sent personnel to fumigate inside the house.
I went out of the state for five days and prior to leaving the owner of Ship Shape Pets Control suggested that I place my toaster, coffee maker and other appliances in the refrigerator. And upon my return, I encounter many Roaches (several different breads) on my kitchen counter, and inside the kitchen draws. I collected them and have these roaches in a plastic container.
Today I contacted Ship Shape Pets Control to inquire how to resolve my infestation problem. The owner of Ship Shape Pets Control ([redacted]) said that we had German Roaches and in order to rid the property of German Roches that would cost an additional $400.00. [redacted] also said that I should have placed the appliances in the freezer not the refrigerator. [redacted]...whether the appliances are in the refrigerator or freezer, the appliances were sealed and not in the kitchen area.
I was told by [redacted] that he did what he was paid for. I am not a Roach Specialist, and I have no knowledge of the different breads of Roaches. I said to [redacted], "1) you did not leave the tenting up per our agreement (attached contract), 2) you're the specialists, and because I am the potential client you should have told us that the treatment you suggested would not rid the home of all roaches.
My house is infected with Roaches. I paid for a service that I am not satisfied with, and instead of providing the service [redacted] promised, [redacted] wants to charge us a second time for services he should have performed the first time.
If I do not receive a satisfactory solution from Ship Shape Pets Control,
Stay Away from Ship Shape!
Call someone else and check on line for customer reviews.
I hired Ship Shape to tent my house. They did several hundred dollars damage to my roof. The next spring I had termites swarming in my house. I called and asked to be inspected witch Ship Shape did and the inspector found live termites and said that re-tenting was required. He collected a second year renewal fee that he said was required. He said Ship Shape would call to schedule. They never did. I called several times and tried to get the manager, [redacted], on the phone, but he was Never in when I called, and never returned my calls.
Looks like I will have to pay someone else to re-tent.