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Ship Smart, Inc.

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Reviews Ship Smart, Inc.

Ship Smart, Inc. Reviews (6)

Ship Smart was recommended to my by a large van line mover who thought it would offer significant savings for meI personally had a terrible experience with this companyMy items were picked up two weeks prior to my moveThe quote given to me over the phone did offer considerable savings compared to the large van line, however by the time they called to confirm the final charges (one day prior to my cross-country move) the rate went from $to $I did eventually get the charges down to $2500, but they did not let me know that in addition to curbside delivery their packaging would be so large it would not fit in a standard size garage and I would need tools (hammers, pliers, huge box cutters) to actually get to my belongings, which I had packed myself in boxes I could easily manageBy the time I paid for help to get my belongings out of their boxes and into my apartment I would have been better off going with a large van line that would have offered superior service and stuck with their estimated costs

Moving across country can be quite expensive and stressfulThis company really made this process go very smoothly for meShip smart came recommend to me and I have to say, I am very pleased with the decision I made to use themI spoke with Sam who was the first contact and got the ball rollingShe was greatThen Hanna who was extremely helpfulShe helped me to get all the paperwork in order She didn't Mind at all explaining every detailShe communicate with me daily till I was completely comfortable and everything was in place for the big moveThe two gentleman that came to my home to pickup my things were awesome! I have a very bad back and I didn't have to lift a thingThey were complete gentleman and totally professionalOne of them told me he'd been with the company for yearsThat was reassuringThey even made a couple of custom boxes to protect two very precious items I had
The only thing I would advise is having them come to the house to estimate how many pounds you are shippingMake sure you ask enough questions about how much weight your shippingI made that mistake and poor Robert at Ship Smart got a ear full from meAlthough, He remained completely professional and kindly let me ventHe explained why the price doubledI was quoted a price for lbs with boxes but in actuality I had almost lbsand piecesI had no idea how to estimate this when I called for a quoteSo, when I got the final price it was a bit shockingI travel a lotSo if you figure when flying, your allowed ibs per suitcaseCount the amount of pieces and Do the mathYou'll have a better idea what to expectMy move averaged about $per piece and I paid per pound Save yourself a lot of time calling and getting the run around from other companiesThis is the best price and service you'll findI would highly recommend this company for anyone doing a short or long term move

This company took my belongings by quoting me $to begin with and in the middle of the transaction which they now have my possessions, they're charging me $3,
plus $storage fee for each day go by without paying the total amount This is just to get their driver to start the delivery They took me as their hostage by leaving me no choice which I felt this is a scam that needs to be stopped NEVER AGAIN with Shipsmart.com which I felt should be called OUTSMART.com (scam)

Every aspect of our experience with Ship Smart exceeded our expectations The task was to move our personal belongings from Atlanta, GA to Palm Springs, CA The process started with professional, clear, and consistent communication with our consultants The quote we received was fair and accurate All of our special requests were met without question or hesitation The movers even took the initiative to unpack and repack items that they felt may not make the trek without damage In the end, we received our shipment on time and with no damage

Ship Smart was a great service, and very competitively priced. My objects were shipped on time and with care, and the customer service reps always let me know where we were in the shipping process. I really appreciate this degree of transparency in what can be a very stressful process. Thank you Ship Smart!

I highly recommend Ship Smart. I called and set up the move. Customer service kept me updated as to what was happening with the shipment. Reasonably priced for my shipment coming all the way from Colorado to Delaware. Fast as they could move it they did and did a great job doing it.
Thank you Shipsmart

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