Shipping Cart (LBC)

Hi Revdex.com, Item of the customer with tracking number [redacted] is now posted.Thank you.Alex

The company finally shipped my two itemsThanks for your help [redacted] ***

Hello, As we check the item, it already posted to the customer's account or shipping cartThe turn around time of processing items that are received in our warehouse is 3-business daysDuring this time, we validate, weigh, sort and document items coming in our warehouseAs for the the response time on email, we recently had a system upgrade and we are trying our best to answer and facilitate all emails received and it will take some time before we will be caught on thisWe apologize for any misunderstanding but we are trying our best to answer all emails

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I paid the extra $to get the items shippedLet's hope they actually turn up!
Thanks for getting them to answer!Sincerely, *** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Hi Revdex.com, Thank you for contacting Shipping CartWe've contacted the customer about his pending issues with usSo far, we only have an issue with return and item deletion which we already processed. Thank you.Regards, Michael, Shipping Cart

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me Shipping Cart has placed this item in my Cart and agreed to ship it for freeHowever, they did not include any details of how this going to work??? The response is satisfactory, but have not yet fully complied
Sincerely, *** ***

The company finally shipped my two items. Thanks for your help. [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Hi Revdex.com, Item of the customer with tracking number[redacted] is now posted.Thank you.Alex

Hi Revdex.com, We are sorry for the late reply. Due to the last systems update we received, there were items and transactions which were affected by it. It resulted to numerous complaints which we are slowly answering one by one. For this concern, we were able to get in touch with the customer...

and advise him that all his items are now posted. We also asked him if there are other concerns, he just need to let us know via the email I sent him.Regards, Michael, Shipping Cart

Hello,
As we check the item, it already posted to the customer's account or shipping cart. The normal turn around time of processing items that are received in our warehouse is 3-5 business days. During this time, we validate, weigh, sort and document items coming in our warehouse. As for the the...

response time on email, we recently had a system upgrade and we are trying our best to answer and facilitate all emails received and it will take some time before we will be caught on this. We apologize for any misunderstanding but we are trying our best to answer all emails.

Hi Revdex.com, Good day.This is Alex of Shipping Cart.It is true that the item of the complainant, Thomas, was posted late. We recently had a system update and it affected the processing of items in our warehouse. We have already gotten in touch with the customer and advised him that the item is...

already posted in his account and is going to be shipped out to him free of charge. We will be constantly in touch with the customer.Thank you.Alex, Customer Experience - Shipping Cart