Shirey's Auto Sales, Inc.

We try our hardest to insure each customer is satisfied with their purchase.Miss *** did return with a driveability concern after deliveryUpon our inspection we found the original plugs and wires were present and sent it out to an idenpendent service facilityto be repaired at no charge to
thecustomerThis repair eliminated the driveability issueShe returned from a trip and requested that we inspect the power steering system for a leak and she was without transportaionWe provided at no charge a very clean,low mileage loaner car and advised her she was free to use it at herconvenienceHer vehicle was again taken to an independent service facility were no problem was foundIadvised her that if she had issues in the future her regular mecha nic or the Suzuki factory store would be able to submit it to her extended warranty company.We had the vehicle Delaware state inspected on 03-09-It passed all parts of the inspection except a blown ta il light bulbWe repaired the bulb prior to deliveryWhile the vehicle was back due to the power steering concern on 04-07-2015, we had it re-inspected and it passedSee attached.The customer purchased and took retail delivery of the vehicle 03-09-At that time she signed a "we owe" slip stating that the deal was complete, and listed no items or repairs were owed to the customerSee attachedThe vehicle is at our facitilty at Bay Rd., Milford De.,and the customer has been advised that she may pick it up at her convenience