[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because:Contrary to [redacted] ***'s statement, the settlement company, [redacted] , sent my settlement check to Delbe on July 2017--the date my condo closedDelbe only agreed to refund me that amount a full month after the funds were sent to them by [redacted] .I have email confirmation by [redacted] that they sent those funds on that dateI also have email email where I asked Delbe employee Steve R***, in August, if he could provide [redacted] , [redacted] (***) real estate company, and myself with the date that Delbe received the settlement funds from [redacted] , after Steve claimed that the funds had arrived late because of [redacted] and the US Postal Service.If indeed the funds arrived a month late due to [redacted] and / or the US Postal Service's oversight, why did MrR [redacted] not provide us proof when we asked for itIn fact, Steve refused to answer that question when I asked him.Regards, [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because:Contrary to [redacted] ***'s statement, the settlement company, [redacted] , sent my settlement check to Delbe on July 2017--the date my condo closedDelbe only agreed to refund me that amount a full month after the funds were sent to them by [redacted] .I have email confirmation by [redacted] that they sent those funds on that dateI also have email email where I asked Delbe employee Steve R***, in August, if he could provide [redacted] , [redacted] (***) real estate company, and myself with the date that Delbe received the settlement funds from [redacted] , after Steve claimed that the funds had arrived late because of [redacted] and the US Postal Service.If indeed the funds arrived a month late due to [redacted] and / or the US Postal Service's oversight, why did MrR [redacted] not provide us proof when we asked for itIn fact, Steve refused to answer that question when I asked him.Regards, [redacted]