Shoot Indoors, LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThis business needs to be more transparent with new members as to what the wait will be when attempting to use a membership, however with further phone contact with the business I have resolved this issue to an acceptable level Sincerely, [redacted] ***

Hello Revdex.com and [redacted], Thank you for the opportunity for us to clarify this point.  During the winter months shooting ranges experience a high volume of customers.  This results in longer wait times.  Some ranges offer the ability for members to reserve a lane in advance.  We do not...

have this policy as it leads to a lot of “no-shows” and limits the ability for non-members to enjoy the range.  As a policy we simply run a wait list.  Most of our members understand that nights and weekends can be extremely busy, so they typically avoid those times or will come in earlier to put their name on the list.  Our memberships provide unlimited range time for a flat monthly fee.  Our memberships do not provide a guaranteed lane available as soon as you show up.  We apologize for the inconvenience. Thanks again - Shoot Indoors Broomfield

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. This business needs to be more transparent with new members as to what the wait will be when attempting to use a membership, however with further phone contact with the business I have resolved this issue to an acceptable level.
Sincerely,
[redacted]