Shooters Emporium

The Sales Manager has spoken to Mr [redacted] about his concern, and it has been relayed to him that if there was any miscommunication we offered our apologiesWe cannot control taxesThe problem is that Indiana offers a tax credit for trade-in's and Ohio does not offer this same creditCustomer was made aware of being responsible for taxesThese are still due by the customer

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below The dealership assured me that I would not have to pay the taxes in OhioThey told me they had sold several cars in Ohio and they were positiveThey shouldn't act like an expert or knowledgeable on the subject if they didn't know or if they were just trying to get another saleI would have not purchased this car if I knew what I was going to have to pay in taxesI am sure the dealership knew that
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meEmily did a great job getting the issues resolved! Unfortunate it took a complaint to Revdex.com to get promises fulfilled!
Regards,
*** ***

We are in the process of working with this customer to resolve his concernsHe has spoken to our Sales Director, and we have determined that there has been a few misunderstandings regarding the customers preferencesWe are actively working to retain this customer to the best of our ability and
within reasonWe have been ethical in all of our dealings with this customer....it simply has come down to not being able to come to an agreementOur goal is to maintain a high level of communication and to actively attempt to respond the best we can, and to help meet the customers needs

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***

We have reviewed the complaint and acquired the part to replace the "shift lock key hole cover" as stated on the We Owe documentThe Customer Satisfaction Manager (Emily H***) has placed a call to the customer today 8/31/and left a voice mail for a call backAdditional attempts to contact will
be made until customer is reached and concerns are resolved

The Sales Manager has spoken to Mr. [redacted] about his concern, and it has been relayed to him that if there was any miscommunication we offered our apologies. We cannot control taxes. The problem is that Indiana offers a tax credit for trade-in's and Ohio does not offer this same credit. Customer...

was made aware of being responsible for taxes. These are still due by the customer.