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Thank you for your recent letter regarding the complaint submitted to your organization by [redacted] Zotec Partners, LLC provides medical billing management services on behalf of Quantum RadiologyAs such, I am responding to your inquiry on their behalfIt is our mutual goal to orovide accurate and timely billing services in a satisfying manner to the patients of Quantum Radiology.Our review of the patient's account has resulted In these findings:The Spatient payment was applied to open balances on charges for the date of service 2/10/14.As a result of these findings, we have taken the following corrective actions:We have adjusted the balance of $for the date of service 02/21/to $0.00.We apologize for the inconvenience this has caused [redacted] At this time, we request you close this complaint as we have resolved it in a satisfactory manner.If you have any questions, please feel free to contact me by e-mail at [redacted] ManagerZotec PartnersNMeridian Street, Ste 200Carrnel,IN

Thank you for your recent letter regarding the complaint submitted to your organization by [redacted] Zotec Partners, LLC provides medical billing management services on behalf of Quantum RadiologyAs such, I am responding to your inquiry on their behalfIt is our mutual goal to provide accurate and timely billing services in a satisfying manner to the patients of Quantum Radiology.Our review of the patient's account has resulted in these findings:We located the patient's check of $on the account for another family member.We have moved the $payment to [redacted] account.As a result of these findings, we have taken the following corrective actions:We have cancelled the account with the collection agency and have verification from the agency that nothing was reported to the credit bureaus.A cancellation letter has been sent from the collection agency to the patient.We apologize for the inconvenience this has caused [redacted] At this time, we request you close this complaint as we have resolved it in a satisfactory manner.If you have any questions, please feel free to contact me by e-mail [redacted] Renee [redacted] ManagerZotec PartnersNMeridian Street, Ste 200Carmel, IN

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]

Thank you for your recent letter regarding the complaint submitted to your organization by *** *** Zotec Partners, LLC provides medical billing management services on behalf of Quantum RadiologyAs such, I am responding to your inquiry on their behalfIt is our mutual goal to provide
accurate and timely billing services in a satisfying manner to the patients of Quantum RadiologyOur review of the patient's account has resulted in these findings:On 09/25/the patient received statement from Quantum Radiology for the balance of $90.66.On 10/20/the patient called the billing office and refused to be put on a payment planWe notified the patient that our minimum required amount for payment plan is $per month.On 11/16/an automated message was left on phone number listed for patient.On 12/21/the balance of $was sent to collection agency.On 01/08/the patient called and refused payment planWe notified the patient that our minimum required amount for payment plan is $per month.On 01/08/the patient called back requesting to speak to supervisor.On 01/11/a supervisor called patient and left message.As a result of these findings, we have taken the following corrective actions:On 01/20/a manager called patient and left message for the patient.On 01/21/a manager called and left message for the patient.As of 01/22/we have had no calls back from patient to any of the supervsors/managers who left the messages.The account will remain at collection agency unless we hear back from patient within the next week to set up a minimum payment plan of $per month.We apologize for the inconvenience this has caused *** *** At this time, we request you close this complaint as we have resolved It in a satisfactory manner.If you have any questions, please feel free to contact me by e-mail at ***Renee ***ManagerZotec PartnersNMeridian Street, Ste 200Carmel, IN

Thank you for sending me a copy of the complaintWithout a name or account number I am unable to respond to the complaint because I can not access their account to see what transpired. If account information can be supplied that would be very helpful

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me. Name on Account: *** ***Account # ***
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***

Thank you for your recent letter regarding the complaint submitted to your organization by *** ***, Zotec Partners, LLC provides medical billing management services on behalf of Quantum RadiologyAs such, I am responding to your inquiry on their behalfIt is our mutual goal to provide
accurate and timely billing services in a satisfying manner to the patients of Quantum Radiology.Our review of the patient's account has resulted in these findings:After reviewing the mammogram charges for the date of service 06/19/15, the procedure code can be updated as a routine mammogram.As a result of these findings, we have taken the following corrective actions:The charges for $117,have been cancelled at the collection agency, a cancellation letter was sent to the patient and the account was adjusted to 50.00.We apologize for the inconvenience this has caused *** ***At this time, we request you close this complaint as we have resolved it in a satisfactory manner.If you have any questions, please feel free to contact me by e-mail at [email protected] ***ManagerZotec PartnersNMeridian Street, Ste 200Carmel, IN

Thank you for your recent letter regarding the complaint submitted to your organization by *** ***Zotec Partners, LLC provides medical billing management services on behalf of Quantum RadiologyAs such, I am responding to your inquiry on their behalfIt is our mutual goal to orovide
accurate and timely billing services in a satisfying manner to the patients of Quantum Radiology.Our review of the patient's account has resulted In these findings:The Spatient payment was applied to open balances on charges for the date of service 2/10/14.As a result of these findings, we have taken the following corrective actions:We have adjusted the balance of $for the date of service 02/21/to $0.00.We apologize for the inconvenience this has caused *** ***At this time, we request you close this complaint as we have resolved it in a satisfactory manner.If you have any questions, please feel free to contact me by e-mail at ***
*** ***ManagerZotec PartnersNMeridian Street, Ste 200Carrnel,IN

Thank you for your recent letter regarding the complaint submitted to your organization by *** ***, Zotec Partners, LLC provides medical billing management services on behalf of Quantum RadiologyAs such, I am responding to your inquiry on their behalfIt is our mutual goal to provide accurate and timely billing services in a satisfying manner to the patients of Quantum Radiology.Our review of the patient's account has resulted in these findings:Nothing was reported to the credit bureaus.As a result of these findings, we have taken the following corrective actions:We have sent the patient a zero balance statement as requested.We apologize for the inconvenience this has caused *** ***At this time, we request you close this complaint as we have resolved it in a satisfactory manner.If you have any questions, please feel free to contact me by email at [email protected] ***Manager

Ms*** purchased her vehicle in February of 2016; prior to finalizing the sale she test drove the vehicle twice and took it to Auto Zone to be inspectedUpon her return she stated that Auto Zone advised her the only problem it discovered was a sensor problemShe asked for an estimate to
repair the senor and was told @ $She did not ask for it to be repairedShe then signed the Warranty and declined our offer of an extended warranty.Her finance company also communicated with us regarding the condition of the vehicle prior to approving her loanHer loan was approved and to our knowledge she is continuing to make payments on the loan.As a sign of good faith, Elite Imports paid for a 3rd party three (3) month warranty in April of That warranty has now expired.Based on the fact circumstances of this transaction, Elite Imports believes it has exceeded good business practice and customer relations with Ms***.*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I on April 1st and my first car note was May 15thAt the time of the purchase I was not provided any information regarding an Warranty nor an extended warrantyI believe the business took advantage of me because I am a years old female and this was my first vehicle purchaseAlthough I was provided a 3rd party day warranty it did not resolve my complaintThe business, in my opinion, knowingly sold me a defective car
Regards,
*** ***

Thank you for your recent letter regarding the complaint submitted to your organization by [redacted] Zotec Partners, LLC provides medical billing management services on behalf Quantum Radiology. As such, I am responding to your inquiry on their behalf. It is our mutual goal to provide accurate...

and timely billing services in a satisfying manner to the patients of Quantum Radiology.Our review of the patient's account has resulted in these findings:We have located the missing check of $18.55.On the account for Sandra the $18.55 was not reported to the collection agency.As a result of these findings, we have taken the following corrective actions:We have applied the $18.55 check to the patient's account.We apologize for the inconvenience this has caused [redacted]. At this time we request you close this complaint as we have resolved it in a satisfactory manner.If you have any questions, please feel free to contact me by e-mail at [redacted]Renee [redacted]ManagerZotec Partners11460 N. Meridian Street, Ste 200Carmel, IN 46032cc; Ned Campbell, Chief Compliance Officer

Thank you for your recent letter regarding the complaint submitted to your organization by [redacted]. Zotec Partners, LLC provides medical billing management services on behalf of Quantum Radiology. As such, I am responding to your inquiry on their behalf. It is our mutual goal to provide...

accurate and timely billing services in a satisfying manner to the patients of Quantum Radiology.Our review of the patient's account has resulted in these findings:We located the patient's check of $28.14 on the account for another family member.We have moved the $28.14 payment to [redacted] account.As a result of these findings, we have taken the following corrective actions:We have cancelled the account with the collection agency and have verification from the agency that nothing was reported to the credit bureaus.A cancellation letter has been sent from the collection agency to the patient.We apologize for the inconvenience this has caused [redacted]. At this time, we request you close this complaint as we have resolved it in a satisfactory manner.If you have any questions, please feel free to contact me by e-mail [redacted]Renee [redacted]ManagerZotec Partners11460 N. Meridian Street, Ste 200Carmel, IN 46032

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]