Shop With A Cop - Lake County Sheriff's Department

Initial Business Response / [redacted] (1000, 5, 2016/01/12) */ Services were provided for our customer on the agreed amountOur invoices state that all unpaid balances are subject to collections that may incur additional chargesIf there were any complaints made we would have compromised on a discounted service or forgave the payment amount for that particular serviceWe received no complaintsWe did however talk to the customer and she agreed to send paymentWe did not receive paymentWe attempted to collect payment and sent numerous invoices through emailThe customer was sent to collections after no success of payment receivedWe request that customer sends payment to us on the agreed amount or to collection agency with inquired fees Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/13) */ (The consumer indicated he/she DID NOT accept the response from the business.) No invoices were ever sent by email or mail The complaint was discussed due to the way the service was not completedThe agreement was that the job was to be finished before payment would be madeJob was never completedYou never contacted me to further discuss the issueYou never emailed to further discuss the issueYou waited months after the fact to send me to collections which is a disgusting way of doing businessWhatever additional fees would occur due to nonpayment should never be more than double what the service costed in the first placeYosince you did not do what was agreed upon you should not be charging me Final Business Response / [redacted] (4000, 9, 2016/01/15) */ We will resend the invoice to youIf you make the original payment to us, we will stop collections and we will pay any additional fees to the collection agency

Initial Business Response /* (1000, 5, 2016/01/12) */
Services were provided for our customer on the agreed amountOur invoices state that all unpaid balances are subject to collections that may incur additional chargesIf there were any complaints made we would have compromised on a discounted
service or forgave the payment amount for that particular serviceWe received no complaintsWe did however talk to the customer and she agreed to send paymentWe did not receive paymentWe attempted to collect payment and sent numerous invoices through emailThe customer was sent to collections after no success of payment receivedWe request that customer sends payment to us on the agreed amount or to collection agency with inquired fees
Initial Consumer Rebuttal /* (3000, 7, 2016/01/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No invoices were ever sent by email or mailThe complaint was discussed due to the way the service was not completedThe agreement was that the job was to be finished before payment would be madeJob was never completedYou never contacted me to further discuss the issueYou never emailed to further discuss the issueYou waited months after the fact to send me to collections which is a disgusting way of doing businessWhatever additional fees would occur due to nonpayment should never be more than double what the service costed in the first placeYosince you did not do what was agreed upon you should not be charging me
Final Business Response /* (4000, 9, 2016/01/15) */
We will resend the invoice to youIf you make the original payment to us, we will stop collections and we will pay any additional fees to the collection agency

Initial Business Response /* (1000, 5, 2016/01/12) */
Services were provided for our customer on the agreed amountOur invoices state that all unpaid balances are subject to collections that may incur additional chargesIf there were any complaints made we would have compromised on a discounted
service or forgave the payment amount for that particular serviceWe received no complaintsWe did however talk to the customer and she agreed to send paymentWe did not receive paymentWe attempted to collect payment and sent numerous invoices through emailThe customer was sent to collections after no success of payment receivedWe request that customer sends payment to us on the agreed amount or to collection agency with inquired fees
Initial Consumer Rebuttal /* (3000, 7, 2016/01/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No invoices were ever sent by email or mail The complaint was discussed due to the way the service was not completedThe agreement was that the job was to be finished before payment would be madeJob was never completedYou never contacted me to further discuss the issueYou never emailed to further discuss the issueYou waited months after the fact to send me to collections which is a disgusting way of doing businessWhatever additional fees would occur due to nonpayment should never be more than double what the service costed in the first placeYosince you did not do what was agreed upon you should not be charging me
Final Business Response /* (4000, 9, 2016/01/15) */
We will resend the invoice to youIf you make the original payment to us, we will stop collections and we will pay any additional fees to the collection agency