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ShopDerrickJaxn.com Reviews (6)

I love Derrick Jaxn I want to ride his BBC

I made an order and it was never received. All of my emails have gone ignored. I have received information on he order or a refund.Refund Desired SettlementTwo days ago. The company has contacted me to resolve the issue.

I purchased a shirt form this company on Aug 2nd, and it Sept. 13th and I still do not have my item.I purchased a shirt for my sister's birthday on August 2ND, it is September 13th and I still have not received my product or an email with shipping info.I have contacted two people with company about this issue and no one has got back to me. This is considered theft. I am very unhappy and [redacted] of for because my sister does not have her gift.Listed below is the email from the company about my product. This email was sent to me on September 3rdDear [redacted] ,All of the items from order #XXXXX have now been scheduled for shipment(to be shipped in 2-5 business days): 1x "NOT TODAY" Shirt - 2XLUpon pre-sortment completion(which takes 2-5 business days), they will be shipped via USPS to the following address: [redacted] , [redacted] XXXXX United StatesThe tracking details for these items are as follows: XXXXXXXXXXXXXXXXXXXXXXFor shipping status on these items:[redacted]Please allow 2-5 business days for tracking info to update and display at the above address.Desired SettlementI want my money back, I have never been jerked around by a company in my life. I'm very upset about this matter.

I ordered two t-shirts from this company on March 9, 2016. I was told that the shirts would be shipped in 7-12 business days, have not received.I ordered two t-shirts on 3/9/16. I was told that they would ship in 7-12 days. I have checked on my order number it has not shipped as of 3/30/2016. I asked for my order to be cancelled on 3/28. I have emailed this company twice, with no response back.Desired SettlementI want my order cancelled and my money refunded.

PURCHASED 2 ITEMS ON 4/19/16 AND STILL HAVENT RECEIVED TRACKING NO 5/18/16. ADDRESS IS SHOPDERRICKJAXN,[redacted]PURCHASED 2 ITEMS ON 4/19/16 AND STILL HAVENT RECEIVED TRACKING NO 5/18/16. ADDRESS IS SHOPDERRICKJAXN,[redacted]Desired SettlementDELIVERY OF SHIRTS OR REFUND

Ordered a product over a month ago and I have yet to receive it.I placed an order for a "[redacted]" shirt on 3.24.16. I received a confirmation number with ORDER # [redacted] and the confirmation email said to allow 7-12 business days for your package to ship. After not receiving a email with a tracking number, I sent an email to "[redacted]" for a status. I realize this is 2 days from the 12th business day, but I just wanted a status. I received a general response on April 10th, 2016 advising my order was being processed and should ship soon. On 4/15/16 I sent another email stating the following: Good morning,The 12th business day was Monday the 11th and I still have not received a tracking number. What is causing the delay? Is the shirt on back order? I don't mind the wait, I would just like to be informed as to why I'm waiting outside of the timeframe provided on your website and the confirmation email. Your assistance is appreciated." No response received from that message. I went to [redacted] and messaged [redacted] directly. He read my message, but did not respond. As a consumer, I understand unexpected things happen, but this has become ridiculous. Desired SettlementI want the shirt that I paid for and if they are not able to have products delivered by the time listed on their site and confirmation emails, it needs to be updated with a more realistic time, so consumers know what to expect.

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Address: 2308 Goose Branch Dr, Rocky Mount, North Carolina, United States, 27804-9158

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