January 25, 2016To Whom it May Concern:Please be advised that we are in receipt of the complaint # [redacted] filed by [redacted] ***, [redacted] ***, Harrisburg PA, ***, for work completed on 12/10/14.Unfortunately, admit that an agreement has not been made to resolve the issues with [redacted] 's driveway [redacted] has been very patient and understanding, we have not sufficiently addressed her concerns.We are more than willing to make the proper repairs to her driveway as soon as possibleThe blacktop plants and the office will reopen the beginning of April Customer satisfaction and our Revdex.com rating are of the utmost importance to our companyWe have been in business for almost years and stand behind our reputation and quality of workassure you that we will make every effort to make [redacted] a satisfied customer upon repairing her driveway.If you need further information, please call the office at ###-###-#### or respond via email, jrspaving@***.comThank you very much.Sincerely, Jose R.President
January 25, 2016To Whom it May Concern:Please be advised that we are in receipt of the complaint # [redacted] filed by [redacted] ***, [redacted] ***, Harrisburg PA, ***, for work completed on 12/10/14.Unfortunately, admit that an agreement has not been made to resolve the issues with [redacted] 's driveway [redacted] has been very patient and understanding, we have not sufficiently addressed her concerns.We are more than willing to make the proper repairs to her driveway as soon as possibleThe blacktop plants and the office will reopen the beginning of April Customer satisfaction and our Revdex.com rating are of the utmost importance to our companyWe have been in business for almost years and stand behind our reputation and quality of workassure you that we will make every effort to make [redacted] a satisfied customer upon repairing her driveway.If you need further information, please call the office at ###-###-#### or respond via email, jrspaving@***.comThank you very much.Sincerely, Jose R.President