Slibuy.com sells defective printers as open box new, not only do they take your money, then you are on the hook for disposal costs. I suspect that their source knows this and that is why they do it.
Hi [redacted] I apologize if I was not clear and caused any confusion or misunderstandingI am not trying to portray this as your fault at allI actually took fault and have already honored you free shipping on this order that cost over $to ship ($actually)I definitely would not be able to take such measures on something that was not an error made by usUnfortunately, when your order was placed on the line to be quoted, it was not entered into the system in a timely mannerThus resulting in the "domino" effect as to why your order was cancelled without payment, and had to be re-sold and then foundFor this, I am, again, terribly sorry and have addressed this in any and all departments that are involvedI have stressed the importance of diligence and organization when it comes to ALL shipping invoicesRemedial actions have been set in place to prevent this from happening againAgain, in no way or form am I putting this on youWe have taken full responsibility for this, apologized, and gave you a major discount on shipping for this orderAlso, the customer service department has recently (Monday) spoken to you over the phone to confirm that the tracking number your received is the correct tracking numberYour order is being picked up by [redacted] Freight this afternoon and you will be receiving the items this weekI understand your continued frustration and do apologize again that this happened to your orderIt is definitely something that we try to avoid on a daily basis, and in no way was this done deliberatelyIt was an honest mistake, and sometimes unfortunately mishaps happenOur number one priority is customer satisfaction, and if for whatever reason a customer is not satisfied with services rendered, we are more than willing to work with our customers to make the situation rightI believe that this has been done with the free shipping, but if you are still not satisfied I would be interested to know what further action you would like to see take place towards this issue
Excellent place to find great dealsI have made multiple purchases from them and everything has gone smoothlyThe people there are very helpful and I've been able to get many items at significantly lower prices!
Shorewood Liquidators Incauctions Items on eBay as "karensbarn"All their items are listed as "USED" even those items that are incomplete (For parts or not working) or NOT; "...fully operational and functions as intended." as eBay has defined "USED" "USED" = "...fully operational and functions as intended." by eBay policyAnything less is Bate and Switch (fraud) http://www.ebay.com/itm/ When I brought this error to their attention they chose to block me from purchasing from themWhy? I was simply attempting to bring good eBay policy to their attention Apparently they are engaged in FRAUD and know it and do not want anyone to bring their fraud to their attention or anyone else'sWell that did not work You have the power to vote with your feet and money, the choice is yours Thank you
Good morning if you have come to this Page there must be a problem I have learned my lesson After purchasing my [redacted] I went in to pick it up after I pay there was only one item so I asked Manager where was the other item he explained to me that his staff was lazy and did not take the proper photos so therefore I cannot receive a discount or the second item I paid for, so I will let you be the judge do you feel I should have got the second item I pay for based on the pictures or they should have giving me a discount for lost item? Look at the pictures you be the judge their model is what you see is what you get my model is Shorewood will scam you not to mention all the miss label or incorrect descriptions on previous items
I have been buying from this auction house since November to present, and I always receive prompt courteous service when picking up an itemThe guys that pull orders are always happy to help to load my vehicleI have found that everybody that works for this organization is efficient, so it's nice to do business with them
Hello [redacted] I want to thank you for bringing this issue to my attentionI understand your frustration completely, and I am so sorry to hear of the trouble that you have been having with your most recent order from usCustomer satisfaction is our number one priority, and it is very disappointing to me to hear how unhappy you are with our servicesI am more than happy to address this issue and explain why you cannot see any tracking information on the websiteThere was unfortunately some confusion with whether or not your order was shipping out because you were located in IL and shipping had not been added on to your invoiceWhen shipping was requested, we had to rebuild the invoice and forward it to youWe then covered the shipping charges in lieu of this inconvenience and confusionAfter payment had been made, we relocated your items and rebuilt your pallet to ship outI see that the tracking number was available and sent to you on SaturdayUnfortunately, [redacted] does not pick up on Saturday or Monday (because of the holiday)Therefore, the tracking number will not show up on the [redacted] website until it has been picked up from our Shorewood locationWe did make a specific appointment for your pallet to be picked up on Tuesday the 11thI am more than happy to reach out to you on Tuesday to confirm that the pallet was picked up by [redacted] Freight so you know that the number you received is available to be trackedI do understand that this does not solve this issue completely because your items are still in transit, however I do hope that this explanation helps you understand exactly where the delay happenedI assure you that the tracking number you received is not a bogus number, it just needs to be scanned into the [redacted] databasePlease feel free to email us at [redacted] or call us at [redacted] if you have any further questions or concernsI appreciate your time and understanding towards this matter and thank you, again, for your business and consideration
Consider every last thing you get from karensbarn as parts or junkIf it works, you just won at Russian RouletteI agree with the others, they have a "broken in shipping" scam goingPoor [redacted] is paying for items already broken when they were returned to these big box storesThat is why they wont take lights out of the box for picturesOther items with missing parts, severe damage or undeclared damage is why they show pictures of the box, and not what's insideEVEN though you can see the box has clearly been opened, they wont show what's there, or the conditionThe photographer intentionally takes glancing pictures, pictures of parts of the box that make no senseItems that are out of the box, they do not accurately take pictures of the damageA vacuum had the cord chopped completely off, they did not mention it, but took a pic of the plug end of the cord only! "Powers on" is their mantraA light illuminating does not mean something powered on, let alone worksWorse than forcing you to pay return shipping for inaccurately described or photographed broken items is, is that if you give negative or neutral feedback their scam to falsely inflate their feedback is to block you from ever bidding againRegardless of the thousands of dollars you may have paid in the past, or the dozens of positive feedbacks you optimistically gave on other purchasesKaren speaks out of both sides of her mouth with her disclaimers, but hopes you follow the carrot and pay as if the item worksA clean used item is still USED it does not mysteriously become new"Complete and in good condition" cannot be stated on the same auction page as "untested"Prime example "powers on, tested & works, scuffs/scratches" then right below it " I do not test the items I sell for full functionality" Even the items that have only ONE function she states it works but covers her tail with "the sun was in my eyes" "You can see from my feedback I don't list items that are known bad" Call that bluff people, hundreds and hundreds of negative and neutral feedback will prove that incorrectEven positive feedback tells the real tale in a lot of instancesread read read all feedback, the truth lies withinBut heaven help you if you give a deserving negative, she'll cull you from the herd to artificially bolster her ratings110,sales on ***, and you know exactly what you're sellingwhat's broken, what works, and what should have been tossed
No delivery charges quoted or explained before you bid, called their contact phone to ask delivery charges for items I am going to bid, gave them their lot numbers, no call back, e mailed them no answer I bid on items I need ,next day I call them for delivery charges, a surprise charges, I paid them what they quote me, items are not still delivered because their delivery guy do not have proper tools to unload from truck Now I am asking a refund ,they are telling us they will give store credit
Slibuy.com sells defective printers as open box new, not only do they take your money, then you are on the hook for disposal costs. I suspect that their source knows this and that is why they do it.
Been buying here for quite awhile Very professional staff and a great way to save some money!
Hi [redacted] I apologize if I was not clear and caused any confusion or misunderstandingI am not trying to portray this as your fault at allI actually took fault and have already honored you free shipping on this order that cost over $to ship ($actually)I definitely would not be able to take such measures on something that was not an error made by usUnfortunately, when your order was placed on the line to be quoted, it was not entered into the system in a timely mannerThus resulting in the "domino" effect as to why your order was cancelled without payment, and had to be re-sold and then foundFor this, I am, again, terribly sorry and have addressed this in any and all departments that are involvedI have stressed the importance of diligence and organization when it comes to ALL shipping invoicesRemedial actions have been set in place to prevent this from happening againAgain, in no way or form am I putting this on youWe have taken full responsibility for this, apologized, and gave you a major discount on shipping for this orderAlso, the customer service department has recently (Monday) spoken to you over the phone to confirm that the tracking number your received is the correct tracking numberYour order is being picked up by [redacted] Freight this afternoon and you will be receiving the items this weekI understand your continued frustration and do apologize again that this happened to your orderIt is definitely something that we try to avoid on a daily basis, and in no way was this done deliberatelyIt was an honest mistake, and sometimes unfortunately mishaps happenOur number one priority is customer satisfaction, and if for whatever reason a customer is not satisfied with services rendered, we are more than willing to work with our customers to make the situation rightI believe that this has been done with the free shipping, but if you are still not satisfied I would be interested to know what further action you would like to see take place towards this issue
Really love slibuy.com, have bought so much for less then store priceI just don't like their new updated site
Excellent place to find great dealsI have made multiple purchases from them and everything has gone smoothlyThe people there are very helpful and I've been able to get many items at significantly lower prices!
Great Company and great customer service!!
Shorewood Liquidators Incauctions Items on eBay as "karensbarn"All their items are listed as "USED" even those items that are incomplete (For parts or not working) or NOT; "...fully operational and functions as intended." as eBay has defined "USED" "USED" = "...fully operational and functions as intended." by eBay policyAnything less is Bate and Switch (fraud) http://www.ebay.com/itm/ When I brought this error to their attention they chose to block me from purchasing from themWhy? I was simply attempting to bring good eBay policy to their attention Apparently they are engaged in FRAUD and know it and do not want anyone to bring their fraud to their attention or anyone else'sWell that did not work You have the power to vote with your feet and money, the choice is yours Thank you
I love slibuy I go every week they are so nice there always work with you I Bought something and it was cracked they refunded me So sweet
Auction is awsome very good people
Good morning if you have come to this Page there must be a problem I have learned my lesson After purchasing my [redacted] I went in to pick it up after I pay there was only one item so I asked Manager where was the other item he explained to me that his staff was lazy and did not take the proper photos so therefore I cannot receive a discount or the second item I paid for, so I will let you be the judge do you feel I should have got the second item I pay for based on the pictures or they should have giving me a discount for lost item? Look at the pictures you be the judge their model is what you see is what you get my model is Shorewood will scam you not to mention all the miss label or incorrect descriptions on previous items
Great buisness, very friendly and helpful staffA++
Outstanding business
I have been buying from this auction house since November to present, and I always receive prompt courteous service when picking up an itemThe guys that pull orders are always happy to help to load my vehicleI have found that everybody that works for this organization is efficient, so it's nice to do business with them
This was my first time dealing with Shorewood Liquidators and I will defiantly be backEveryone of the staff members were very nice and helpful
Great company to do business with
Great products and excellent customer service
Hello [redacted] I want to thank you for bringing this issue to my attentionI understand your frustration completely, and I am so sorry to hear of the trouble that you have been having with your most recent order from usCustomer satisfaction is our number one priority, and it is very disappointing to me to hear how unhappy you are with our servicesI am more than happy to address this issue and explain why you cannot see any tracking information on the websiteThere was unfortunately some confusion with whether or not your order was shipping out because you were located in IL and shipping had not been added on to your invoiceWhen shipping was requested, we had to rebuild the invoice and forward it to youWe then covered the shipping charges in lieu of this inconvenience and confusionAfter payment had been made, we relocated your items and rebuilt your pallet to ship outI see that the tracking number was available and sent to you on SaturdayUnfortunately, [redacted] does not pick up on Saturday or Monday (because of the holiday)Therefore, the tracking number will not show up on the [redacted] website until it has been picked up from our Shorewood locationWe did make a specific appointment for your pallet to be picked up on Tuesday the 11thI am more than happy to reach out to you on Tuesday to confirm that the pallet was picked up by [redacted] Freight so you know that the number you received is available to be trackedI do understand that this does not solve this issue completely because your items are still in transit, however I do hope that this explanation helps you understand exactly where the delay happenedI assure you that the tracking number you received is not a bogus number, it just needs to be scanned into the [redacted] databasePlease feel free to email us at [redacted] or call us at [redacted] if you have any further questions or concernsI appreciate your time and understanding towards this matter and thank you, again, for your business and consideration
Consider every last thing you get from karensbarn as parts or junkIf it works, you just won at Russian RouletteI agree with the others, they have a "broken in shipping" scam goingPoor [redacted] is paying for items already broken when they were returned to these big box storesThat is why they wont take lights out of the box for picturesOther items with missing parts, severe damage or undeclared damage is why they show pictures of the box, and not what's insideEVEN though you can see the box has clearly been opened, they wont show what's there, or the conditionThe photographer intentionally takes glancing pictures, pictures of parts of the box that make no senseItems that are out of the box, they do not accurately take pictures of the damageA vacuum had the cord chopped completely off, they did not mention it, but took a pic of the plug end of the cord only! "Powers on" is their mantraA light illuminating does not mean something powered on, let alone worksWorse than forcing you to pay return shipping for inaccurately described or photographed broken items is, is that if you give negative or neutral feedback their scam to falsely inflate their feedback is to block you from ever bidding againRegardless of the thousands of dollars you may have paid in the past, or the dozens of positive feedbacks you optimistically gave on other purchasesKaren speaks out of both sides of her mouth with her disclaimers, but hopes you follow the carrot and pay as if the item worksA clean used item is still USED it does not mysteriously become new"Complete and in good condition" cannot be stated on the same auction page as "untested"Prime example "powers on, tested & works, scuffs/scratches" then right below it " I do not test the items I sell for full functionality" Even the items that have only ONE function she states it works but covers her tail with "the sun was in my eyes" "You can see from my feedback I don't list items that are known bad" Call that bluff people, hundreds and hundreds of negative and neutral feedback will prove that incorrectEven positive feedback tells the real tale in a lot of instancesread read read all feedback, the truth lies withinBut heaven help you if you give a deserving negative, she'll cull you from the herd to artificially bolster her ratings110,sales on ***, and you know exactly what you're sellingwhat's broken, what works, and what should have been tossed
No delivery charges quoted or explained before you bid, called their contact phone to ask delivery charges for items I am going to bid, gave them their lot numbers, no call back, e mailed them no answer I bid on items I need ,next day I call them for delivery charges, a surprise charges, I paid them what they quote me, items are not still delivered because their delivery guy do not have proper tools to unload from truck Now I am asking a refund ,they are telling us they will give store credit
Friendly staff, helpful