Shottenkirk Chrysler, Dodge, Jeep and Ram

I have reviewed the response made by the business in reference to complaint ID [redacted] The company did return the piece of trim on October 30; however, I met with a different company on Oct 23rd and they found that the color was not discontinued but agreed to do the work needed and told me they could complete the work on Saturday, October 25th - which they didThis new individual returned phone calls and was able to fix a problem in days that I had waited for over months for a response from the other company Regards, ** [redacted]

[redacted] stated he had delivered trim samples to the consumer today.  Original trim color was discontinued, Mr. [redacted] needs to select a color and let [redacted] know; he will order and install.  Please call or text him for additional information.

I have reviewed the response made by...

the business in reference to complaint ID [redacted]. The company did return the piece of trim on October 30; however, I met with a different company on Oct 23rd and they found that the color was not discontinued but  agreed to do the work needed and told me they could complete the work on Saturday, October 25th - which they did. This new individual returned phone calls and was able to fix a problem in 2 days that I had waited for over 4 months for a response from the other company.
Regards,
** [redacted]