Shred Nations

Hello,
My complaint with this business is the lack of disclosure and misrepresentation
I called this company on Tuesday, February 16, to get a price quote for an upcoming shredding projectThe female that answered the phone said her name was *** I asked her for a price quote for a to 500Ib shredding job and asked her how much it would costShe said, ?I can?t give you a quote right nowGive me your name, telephone number, and email address and I?ll have someone call you back.? So I gave her all my information expecting someone with ?her? company to called me back with the requested information
Within the hour, I got an email from a female named *** with a shredding company called A *** *** She was really nice and emailed me a quote promptlyAbout minutes after that, I got a call from a female asking me if anyone had contacted me with a quote yetI thought it was *** following up to make sure someone had contacted me, then the female said, ?I do

Hello,My complaint with this business is the lack of disclosure and misrepresentation.I called this company on Tuesday, February 16, 2016 to get a price quote for an upcoming shredding project. The female that answered the phone said her name was [redacted] I asked her for a price quote for a 300 to 500Ib shredding job and asked her how much it would cost. She said, ?I can?t give you a quote right now. Give me your name, telephone number, and email address and I?ll have someone call you back.? So I gave her all my information expecting someone with ?her? company to called me back with the requested information.Within the hour, I got an email from a female named [redacted] with a shredding company called A [redacted] She was really nice and emailed me a quote promptly. About 30 minutes after that, I got a call from a female asking me if anyone had contacted me with a quote yet. I thought it was [redacted] following up to make sure someone had contacted me, then the female said, ?I don?t work for Shred Nation. May I ask you what your quote was?? I was completely confused and didn?t know what she was talking about, who she was, or why she was calling me. In the end, I was very rude to that female and hung up on her, because I didn?t understand why she was calling me. After that bad call, I thought about it? THEN it occurred to me that Shred Nations failed to disclose to me who they REALLY were and why strange people were calling and emailing me. Shred Nations must be some kind of Broker who has a fake website enticing consumers to contact them when shredding services is needed. They then send your information out to a bunch of vendors to contact you with quotes. The problem with this (among other things) is had I known upfront that this is what they do, I would have never given out my personal informationas I don?t want my name and contact information ?blasted? out into the market willy-nilly for help with my project. I initially set out to contact three vendors for quotes. Once I?d gotten three, I made a decision and that was that.But the misrepresentation and total lack of disclosure on Shred Nations part is why I?m making this complaint. I want them to know that it is good business and a good business practice to always disclose who you are and what you offer to a customer so THEY can make the decision if they want to do business with you. You should NEVER lie and/or mislead customers thinking you can ?trick? them into doing business with you. All they?ve accomplished here was getting a ding against their ?supposedly? good name with the Revdex.com; I?ll certainly never call them for anything ever again and will most certainly spread the word about how they do business; and (after our really bad conversation) they?ve probably lost the vendor who was depending on them to represent themselves fairly and correctly to consumers in order to assist them with building their business. Everybody loses when your fraudulently misrepresent Shred Nations.Desired SettlementRemove my personal information from their system and do not contact me further for any reason.Initial [redacted] Response Sorry you misunderstood. We tell every caller how many quotes they can expect to get and also spell out the entire process on our website. Consumer Response No they didn't. This is a lie. Further damage to their credibility. I was very, very detailed in my account. Anyone can read that and see that clearly nothing was communicated. I am very, very disappointed. The company is sorry I misunderstood? I'm sorry they are such a poor example of how a business is supposed to operate.