Shriver Construction, LLC

Dear *** ***:I am writing to inform you of my intentions going forward with the matter of your "water spot on the wall"I returned to your home on Friday February 2, to address your concerns regarding the water spot located on your "study" wallI should note, that this is an area
that you had decided to not hire me to re-drywall or re-paintI wanted to further investigate your concerns so I went to the attic at that timeI did notice that there were water marks on the framing of the roof in the attic study.From what I saw, it looks like the water is coming from that roofThis is a completely separate roof from the work that I had done in April of 2017.With this being said, I have concluded that the issue you are currently having is from a new leakWe have had a very harsh winter that has caused numerous issues of freezing and thawing for homeownersI believe the work that I was hired to do is not to blame and a different roof of your house has now become vulnerableI know that you have had on-going issues with your roof and have needed to hire numerous contractors to make repairsI can understand your frustration on this matter but I stand behind my work and would undoubtedly fix anything that pertained to the work I had completedAs I have previously stated I am not responsible for the new leak, since it is in a new area separate from the work that I had conducted.The total amount for the work that was completed at the *** residence was $4,This price included installing a roof around the chimney, adding flashing on the chimney, replacing siding on the chimney, and painting the sidingI put in an attic access and insulated the exterior attic wallI also installed ventilation in the attic along with tying in a commode vent in an unfinished room in your houseThe $4,reflects all of the work that I had completed in your home.Shriver Construction, LLC was willing to give you a competitive price to fix the new damage occurring in your home, but due to the numerous threats and ultimatums we have been given, we no longer are willing to offer our servicesYou have also verbally insisted that I not come to your home to fix the damage.Sincerely,Jacob* S*** Shriver Construction, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below.MrS[redacted] was hired to LOCATE and REPAIR the source of the bubbling drywall in my study and water damageIn addition, I did hire MrS[redacted] to TEAR OUT AND REPLACE INSULATION IN THE OFFICE as is stated in the CONTRACTI paid MrS[redacted] a total of $as PROVEN by checks # [redacted] and [redacted]; not $as he statesI have included documents to back of everything he promised to do in his workI have also included the original picture of the bubbling drywallI am asking he refund half my money so I can hire someone else to repair the leak he never fixedThe present damage is still inside the chimney as evidenced by rotting wood, rusted nails, and water spots.?
Regards,
[redacted]?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Mr. S[redacted] was hired to LOCATE and REPAIR the source of the bubbling drywall in my study and water damage. In addition, I did hire Mr. S[redacted] to TEAR OUT AND REPLACE INSULATION IN THE OFFICE as is stated in the CONTRACT. I paid Mr. S[redacted] a total of $4500 as PROVEN by checks # [redacted] and [redacted]; not $4200 as he states. I have included documents to back of everything he promised to do in his work. I have also included the original picture of the bubbling drywall. I am asking he refund half my money so I can hire someone else to repair the leak he never fixed. The present damage is still inside the chimney as evidenced by rotting wood, rusted nails, and water spots. 
Regards,
[redacted]

Dear [redacted]:I am writing to inform you of my intentions going forward with the matter of your "water spot on the wall". I returned to your home on Friday February 2, 2018 to address your concerns regarding the water spot located on your "study" wall. I should note, that this is an area...

that you had decided to not hire me to re-drywall or re-paint. I wanted to further investigate your concerns so I went to the attic at that time. I did notice that there were water marks on the framing of the roof in the attic study.From what I saw, it looks like the water is coming from that roof. This is a completely separate roof from the work that I had done in April of 2017.With this being said, I have concluded that the issue you are currently having is from a new leak. We have had a very harsh winter that has caused numerous issues of freezing and thawing for homeowners. I believe the work that I was hired to do is not to blame and a different roof of your house has now become vulnerable. I know that you have had on-going issues with your roof and have needed to hire numerous contractors to make repairs. I can understand your frustration on this matter but I stand behind my work and would undoubtedly fix anything that pertained to the work I had completed. As I have previously stated I am not responsible for the new leak, since it is in a new area separate from the work that I had conducted.The total amount for the work that was completed at the [redacted] residence was $4,200. This price included installing a roof around the chimney, adding flashing on the chimney, replacing siding on the chimney, and painting the siding. I put in an attic access and insulated the exterior attic wall. I also installed ventilation in the attic along with tying in a commode vent in an unfinished room in your house. The $4,200 reflects all of the work that I had completed in your home.Shriver Construction, LLC was willing to give you a competitive price to fix the new damage occurring in your home, but due to the numerous threats and ultimatums we have been given, we no longer are willing to offer our services. You have also verbally insisted that I not come to your home to fix the damage.Sincerely,Jacob. * S[redacted] Shriver Construction, LLC