Siara Management

From: [redacted] [mailto: [redacted] @gmail.com] Sent: Thursday, August 11, 3:AMTo: [redacted] Subject: Re: [redacted] ***- Complaint- BB ID [redacted] Hi [redacted] , Thank you for working with me on this matter as wellI, [redacted] ***, do in fact feel this is a fair and acceptable resolution, and accept this settlementI will look forward to receiving this revised agreement in the mail at the address listed below Please include Apt [redacted] as part of my mailing address Thank you [redacted]

---------- Forwarded message ----------From: [redacted] H [redacted] < [redacted] @siaramanagement.com>Date: Wed, Aug 10, 2016 at 3:51 PMSubject: [redacted] ***- Complaint- BB ID [redacted] To: " [redacted] @gmail.com" < [redacted] @gmail.com>Cc: [redacted] <***@cleveland.bbb.org>***, Let me... first start by thanking you for speaking with me yesterday regarding your complaint Thank you for sharing and discussing with me your most recent issues. I agree that we could have and should have responded to you and your concerns sooner. As a result, I would like to waive the late fees ($250) and the breach fee ($500) due to the circumstances surrounding your inability to move in and the issues that arose afterward. This would bring your total charges to: Apartment Prorate (Feb) $376.00Rent (March) $738.00 Total $1,114.00 Less Security Paid $ -250.00 DUE to Nob [redacted] Apartments $ 864.00 As agreed we will accept payment arrangements beginning in September. I have outlined below a payment structure that would be acceptable to us. Please review and let me know if you have any issues or changes for me to consider. September 30, 2016 $200.00 October 31, 2016 $221.00 November 30, 2016 $221.00 December 31, 2016 $222.00 Payments for the month are to be paid no later then the last day of the month. Lastly I will agree to remove the account from [redacted] Collections as soon as possible upon acceptance of the above terms. Upon acceptance we will issue revised paperwork outlining the above to be mailed to: [redacted] ***. [redacted] H [redacted] Regional ManagerSiara Management,Ltd.Nob Hill Syracuse101 Lafayette RoadSyracuse, NY 13205(315) 469-5036

From: [redacted] [mailto:[redacted]@gmail.com] Sent: Thursday, August 11, 2016 3:35 AMTo: [redacted]Subject: Re: [redacted]- Complaint- BB ID [redacted] Hi [redacted], Thank you for working with me on this matter as well. I, [redacted], do in fact feel this is a fair and acceptable resolution, and accept this settlement. I will look forward to receiving this revised agreement in the mail at the address listed below.  Please include Apt. [redacted] as part of my mailing address.  Thank you[redacted]

---------- Forwarded message ----------From: [redacted] <[redacted]@siaramanagement.com>Date: Wed, Aug 10, 2016 at 3:51 PMSubject: [redacted]- Complaint- BB ID [redacted]To: "[redacted]@gmail.com" <[redacted]@gmail.com>Cc: [redacted] <[redacted]@cleveland.Revdex.com.org>[redacted], Let me...

first start by thanking you for speaking with me yesterday regarding your complaint  Thank you for sharing and discussing  with me your most recent issues. I agree that we could have and should have responded to you and your concerns sooner. As a result, I would like to waive the late fees ($250) and the breach fee ($500) due to the circumstances surrounding your inability to move in and the issues that arose afterward. This  would bring your total charges to: Apartment Prorate (Feb)             $376.00Rent (March)                                     $738.00 Total                                                      $1,114.00 Less Security Paid                            $  -250.00  DUE to Nob [redacted] Apartments       $ 864.00 As agreed we will accept payment arrangements beginning in  September. I have outlined below a payment structure that would be acceptable to us. Please review and let me know if you have any issues or changes for me to consider. September 30, 2016                        $200.00 October 31, 2016                              $221.00 November 30, 2016                         $221.00 December 31, 2016                         $222.00 Payments for the month are to be paid no later then the last day of the month. Lastly I will agree to remove the account from [redacted] Collections as soon as possible upon acceptance of the above terms. Upon acceptance we will issue revised paperwork outlining the above to be mailed to: [redacted].  [redacted]Regional ManagerSiara Management,Ltd.Nob Hill Syracuse101 Lafayette RoadSyracuse, NY 13205(315) 469-5036